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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,394 Reviews

1,394 Reviews of Heiser Chevrolet - Service Center

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July 05, 2021

I took my car in for an oil change and the service was great! I do all my services and purchasing from Heiser. A special thank you to Brad Sterling for being so patient and helpful with the purchase of More

by Knottyggirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese, Service Team, Mark McCabe, Shawn Christian
Jul 06, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 02, 2021

Friendlier than most service centers. African American man who put paper mats in my car was very friendly and nice. Good first impression by him. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Jul 06, 2021 -

Heiser Chevrolet responded

Dear Sue, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. If you have any additional feedback or if there is anything else we can help you with, please don't hesitate to reach out. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 01, 2021

I was charged for a service that was covered by warranty. Not a happy customer! More

by Herb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Jul 01, 2021 -

Heiser Chevrolet responded

Dear Herb, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

July 01, 2021

Good service, good quality of work, reasonable prices, and friendly staff. I wish i would have known the wait time before deciding to stay. Overall good More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Jul 06, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 30, 2021

Hard to find words to describe the service and personal there top notich! More

by spwinters4307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Jul 01, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 30, 2021

I was given better pricing for service than any other dealership. They promised that car would be done a certain day and it was finished a day early. I have a corvette and they made sure it was parked in More

by Nick S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Mark McCabe, Shawn Christian
Jul 01, 2021 -

Heiser Chevrolet responded

Dear Nick, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 30, 2021

The car I picked up is not the same car that I dropped off. I went in to have a factory recall taken care of. That was done along with front end work they stated was a huge safety issue. (The car drove sm More

by DANIELSCHIENKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Jul 01, 2021 -

Heiser Chevrolet responded

Dear Daniel, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Director Don Meyer by phone at 414-247-8984 or by email at dmeyer@heiser.com so we can better understand what happened during your experience.

June 28, 2021

Everyone (Mike service Rep., car jockeys, cashiers) were very helpful and courteous. Thanks More

by PJWHITE1407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team
Jun 28, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 25, 2021

They always go above and beyond to service my car. The staff is very friendly to work with. I highly recommend them! More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Mihalski, Mike Catanese, Service Team
Jun 28, 2021 -

Heiser Chevrolet responded

Dear Jenny, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 23, 2021

The customer service is wonderful and they know you which mean a lot to me More

by BRACKINRIDGET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Jun 24, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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