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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,401 Reviews

1,401 Reviews of Heiser Chevrolet - Service Center

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July 16, 2021

We are always happy with service for anything we need done. Pleasant people and always do a good job. As far as sales, Dave Shepard is our go to guy for many years and has always done the best he can for More

by Monty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese, Service Team, Shawn Christian
Jul 23, 2021 -

Heiser Chevrolet responded

Dear Monty, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Dave and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 13, 2021

Everyone is always helpful, kind and professional. The technicians and management has always went the extra mile to make sure all of my service needs are met. More

by LUNYE4SHORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jul 14, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 11, 2021

They are awesome they do good work I will be going back for every service and when I am ready to get a new truck More

by Wunder77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn Mihalski, Mary Ann Scaffidi, Mike Catanese, James Priewe, Service Team, Shawn Christian
Jul 14, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 11, 2021

Shawn is the best, service is always great. Came in to have my AC fixed and they noticed a few other things and just took care of them while I was there. More

by tiedyetara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Jul 14, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 09, 2021

Very helpful, very thurough.Temporarily removed thing in Very helpful, very thurough. Temporarily removed thing in car to have access to needed areas and returned everything where it was. Very willing to d More

by DILIBERTIDANIELJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jul 14, 2021 -

Heiser Chevrolet responded

Dear Daniel, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Jul 27, 2021 -

DILIBERTIDANIELJ responded

I did not authorize it for publication on your web site. Only for feedback for your service staff

July 06, 2021

Customers for over 20 yrs. Great service and always friendly. Pricing is competitive and if any issues, they resolve quickly. 25 word minimum is irritating! More

by Rsimon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jul 07, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you've continued to have a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 05, 2021

Mike Cantanese always treats me like family. He always gives me accurate and honest information when it comes to what type of service any of my vehicles require. More

by lopez2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Jul 06, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 05, 2021

I took my car in for an oil change and the service was great! I do all my services and purchasing from Heiser. A special thank you to Brad Sterling for being so patient and helpful with the purchase of More

by Knottyggirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese, Service Team, Mark McCabe, Shawn Christian
Jul 06, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 02, 2021

Friendlier than most service centers. African American man who put paper mats in my car was very friendly and nice. Good first impression by him. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Jul 06, 2021 -

Heiser Chevrolet responded

Dear Sue, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. If you have any additional feedback or if there is anything else we can help you with, please don't hesitate to reach out. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 01, 2021

I was charged for a service that was covered by warranty. Not a happy customer! More

by Herb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Jul 01, 2021 -

Heiser Chevrolet responded

Dear Herb, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

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