Heiser Chevrolet - Service Center

Oil change and the service was excellent and was quick the tech was friendly informative I would recommend you to My friends thanks for your service the tech was friendly informative I would recommend you to My friends thanks for your service More

Mike is always very helpful and knowledgeable about servicing our vehicles. The service department as a whole are always helpful and friendly. We always bring our vehicles to heiser servicing our vehicles. The service department as a whole are always helpful and friendly. We always bring our vehicles to heiser More

Mark does a terrific job of getting in and out. Nice to Mark does a terrific job of getting in and out. Nice to work with him! He makes you feel important. And trys to address all your concerns as to wha Mark does a terrific job of getting in and out. Nice to work with him! He makes you feel important. And trys to address all your concerns as to what heeds to be done More

A woman working the front desk was loudly complaining constantly throughout my 2 hour wait about coworkers and processes etc. Considering past service and sales issues with this location I will be taking constantly throughout my 2 hour wait about coworkers and processes etc. Considering past service and sales issues with this location I will be taking my future business elsewhere. More

I am always greeted kindly when I arrive to the service department. My vehicle is always inspected prior to service. My vehicle was done sooner then anticipated. department. My vehicle is always inspected prior to service. My vehicle was done sooner then anticipated. More

Service and staff are Excelent and high efficiency thank you I recommend for any other have issues with engine or body shop and part need you I recommend for any other have issues with engine or body shop and part need More

No one ever called me to let me know the service was completed . It was after a week that I called to see if the tom was completed completed . It was after a week that I called to see if the tom was completed More

The guy who helped me, whose name is escaping me, was very kind and helpful. I have no issues with the visit and appreciate the efforts to support social distancing in the waiting room. very kind and helpful. I have no issues with the visit and appreciate the efforts to support social distancing in the waiting room. More

Service was great.... but no one they never called me when my parts came in I had to follow-up and found out the part were sitting there. when my parts came in I had to follow-up and found out the part were sitting there. More

Hello, this is Tristin Frame-Burtch. I got my 2014 Chevy Sonic serviced late last month/ early this month and I worked with Shawn. And I have a few concerns about my bill. I see that I was charged $99.95 fo Sonic serviced late last month/ early this month and I worked with Shawn. And I have a few concerns about my bill. I see that I was charged $99.95 for "service engine soon light is on". With no parts needed and only labor. I would assume that should be included in my complementary multiple point inspection that was shown on my quote, as the $99.95 was not quoted but the complimentary inspection was. I also asked to go over the quote on multiple occasions while speaking to service staff, but I was told my total would be about $600 before tax. Where I was actually charged $751.90 before tax, and went to pay I specifically asked to go over an itemized receipt, but was told I would receive that after I paid. I also want to address that after not receiving call back, I had to call the West Allis location multiple times including asking if my car was able to be picked up. Even though I was told they would contact me, which never happened. I was fortunately able to pick up my vehicle right before close because someone finally answered the phone. I am unsatisfied with my experience and will likely not be returning as a customer again. You can email me back at peacesnowflake@gmail.com with any updates or questions as I would like any further correspondence in writing. I have already emailed But got no response. More