Heiser Ford Lincoln

When I call to set up for my appointment for my truck, the service department was nice to me.. when I drop off my truck when the day they had to fix it, I was very satisfied the service department was nice to me.. when I drop off my truck when the day they had to fix it, I was very satisfied More

A good place I never had any problems with service or sales they always took care of me and got me done right away and good people sales they always took care of me and got me done right away and good people More

I noticed everyone was wearing a masks & distancing themselves while in the Bay, thank you all for that! However, there was a young lady behind the service desk when I picked up my key, that wore her themselves while in the Bay, thank you all for that! However, there was a young lady behind the service desk when I picked up my key, that wore her mask on her chin only, Not Cool. :( I still want to give you all 5 stars because one bad example wont hurt, if corrected soon enough. Still I love you guys! ***** More

I recently purchased a used Ford F150 from Heiser Ford. Huge shout out to sales manager Bob who gave me a great price, and to my salesman, Hutch who was fun to work with as well as very knowledgeable and g Huge shout out to sales manager Bob who gave me a great price, and to my salesman, Hutch who was fun to work with as well as very knowledgeable and genuinely helpful and caring about serving me as his customer! I drove all the way from Kentucky to get a great deal on a specific vehicle I was looking for and both these guys came through like a boss! As dumb as this sounds, I may actually go back up to Wisconsin to do business with them the next time I need a vehicle! These guys rock! More

This is our fourth Ford we have purchased there. We like like it’s proximity, sales staff and service department. The staff need a nice job working with us on a tight timeframe. like it’s proximity, sales staff and service department. The staff need a nice job working with us on a tight timeframe. More

Unprofessional service from kirk. They lost the papetwork multiple times, under bid the job and were impossible to get ahold of. Thats why they have a bad reputation multiple times, under bid the job and were impossible to get ahold of. Thats why they have a bad reputation More

Very pleasant service department. Lobby is very clean and comfortable. Overall, I continue to use this location for the maintenance on my MKX. Miss the coffee tho comfortable. Overall, I continue to use this location for the maintenance on my MKX. Miss the coffee tho More

I asked salesman to find car for me. Never heard back. Bought a 2020 Explorer from another dealership that had no problem finding it for me. Bought a 2020 Explorer from another dealership that had no problem finding it for me. More

The sales person left me standing in the show room and I didn't know where they went, I had a tight time line to look at a truck and they made it seem as if my time was not valuable, stressful and insulting didn't know where they went, I had a tight time line to look at a truck and they made it seem as if my time was not valuable, stressful and insulting. I offered cash and a trade and they were not willing to negotiate, meaning they didn't even counter, like they didn't want to sell to me. I had a lot of wiggle room financially but as I said, they didn't even try. Needless to say, I went to another dealer who cared about me as a buyer and I bought a different truck that day. I definitely do not recommend going there to have your time wasted and to leave empty handed. More

they treated me with courtesy . timeliness was great. if there is a dealership to car buying or car services heiser for lincoln is the place. there is a dealership to car buying or car services heiser for lincoln is the place. More