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Heiser Ford Lincoln

Glendale, WI

4.2
1,787 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,787 reviews

September 01, 2020

They are always so professional and kind. All CDC guidelines were followed. They always thorough with the services to me before they are performed and give me a detailed explanation. They never try t More

by jamila.carney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson, Joseph Vicari Jr.
Sep 02, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and 5-star review. We are doing our best to go above and beyond to maintain a clean and safe environment for both our customers and employees. We are happy we were able to create a positive and memorable experience for you. We look forward to working with you again in the future.

August 29, 2020

Quick and considerate. The service dept arranged for me to have all work needed at one time. Service explained the project and offered to show me the damaged parts which I appreciated More

by VSTRICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Jakovec
Aug 31, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and feedback. We are happy we were able to create a positive and memorable experience for you. We look forward to working with you again in the future!

August 27, 2020

When it came to negotiating a good deal for my new car, it was done in a professional and fun manner! 10/10 service! I’d like to thank Zachary Krushas as well as Chris Meyer for helping me out! More

by Eddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Krushas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
Aug 27, 2020 -

Heiser Ford Lincoln responded

Eddy, thank you for your business and congratulations on your new vehicle! We are so pleased to hear Zak and Chris were able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

August 24, 2020

Awesome no nonsense new truck purchase. No games. Zac was pleasant and knowledgeable. Porters prepped truck in short order. Love the truck. My first Ford. More

by JAMSKI1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Krushas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Zak was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

August 24, 2020

Excellent Service. Terry took the time to explain all the specials. Car was completed timely. Waiting room was clean and followed CDC guidelines for social distancing. More

by Bevg0413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson
Aug 25, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and 5-star review. We are doing our best to go above and beyond to maintain a clean and safe environment for both our customers and employees. Our customers are our highest priority and I am pleased you had a great service experience with Terry. We look forward to working with you again in the future.

August 23, 2020

After a horrible visit at another dealership that was trying to massively undervalue my trade (by thousands), wouldn't return MY keys (had to ask 4 times), or address my concerns with the vehicle (leakin More

by Colton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Vajgrt, Kristina Beck
Aug 24, 2020 -

Heiser Ford Lincoln responded

Colton, thank you for your business and congratulations on your new vehicle! We are so pleased to hear Bob and David were able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

August 21, 2020

I always feel like a valued customer at Heisenberg Ford Lincoln, both in the sales and service area. Chris Meyer and Terry are great to work with. More

by VRRADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson
Aug 21, 2020 -

Heiser Ford Lincoln responded

Thank you for your business! We appreciate the high score and the kind words. We look forward to working with you in the future. Have a great day!

August 19, 2020

Everyone was so friendly and professional. Mr. Pat and Mr Mark Went above and beyond to help me get the vehicle that I need thank you so much for having them on your team. More

by VALCLAYTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal, Mark Brosseau
Aug 19, 2020 -

Heiser Ford Lincoln responded

First, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and I am glad Mark and Pat were able to create such a positive and memorable car buying experience for you. We look forward to working with you again in the future.

August 17, 2020

This was a four hour plus lube and oil change which is not up to their usual high standards. This seldom happens here so I am not concerned. More

by BigT
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson, Joseph Vicari Jr.
Aug 17, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and feedback! Our customers are our highest priority and I want to apologize about your wait. I have sent your feedback to the Service Manager Andy Bromeland. Someone from our team will be reaching out. In the meantime, please feel free to contact Andy by phone at 414-247-8850 or by email at Andrew.bromeland@heiser.com

August 17, 2020

Top notch, addressed the issue. I got a loaner that was similar to what I drive. The car wash on my truck was a nice touch. More

by PETERMAN_6693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson, Mark Brosseau
Aug 19, 2020 -

Heiser Ford Lincoln responded

We are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

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