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Heiser Ford Lincoln
Glendale, WI
1,583 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Verified Customer
Helpful August 04, 2022
I was charged $3000. 00 for a clutch on a focus when others charged $1600.00 or less. You tried to bring the price down to $2, 220.00. But the damage was done. When I t 00 for a clutch on a focus when others charged $1600.00 or less. You tried to bring the price down to $2, 220.00. But the damage was done. When I took my car back costumer service became rude not nice when I first came wow! Lost a customer for sure. Took 30min to find my car!!! More
by jebreah
Employees Worked With
Service Team, Mercedes Taft, Kenneth Miller
August 03, 2022
As is the case everywhere they are shotstaffed and the wait time for repairs can be long. They errent anle to figure out a problem with the seat settings so we can live with them creaping up over time wait time for repairs can be long. They errent anle to figure out a problem with the seat settings so we can live with them creaping up over time More
by MIKEFESTGE
Employees Worked With
August 01, 2022
Heiser was absolutely helpful. We leased a truck through them and that process was super smooth. When we realized we really didn't want that much vehicle, Jordan and Zak at Heiser We leased a truck through them and that process was super smooth. When we realized we really didn't want that much vehicle, Jordan and Zak at Heiser helped make sure we got our best deal when we transitioned to our next vehicle. Which we purchased from them. More
by Shanna Borchardt
Employees Worked With
Zak Krushas, Kristina Beck, Jordan McGee
July 27, 2022
I was driving through Wisconsin and needed my 2017 F250 looked at and a second key made. Mercedes in the service department was very knowledgeable and very helpful and made a stressful situation really re looked at and a second key made. Mercedes in the service department was very knowledgeable and very helpful and made a stressful situation really relaxing. See I've been to at least 16 different Ford dealerships across the United States in the last 45 days and nobody would get my truck in without an appointment set for at least a month and a 1/2 down the road. However I use my backup camera every day because I backup to trailers everyday for my job. And my backup camera was not working properly. I would highly recommend this dealership and the dealership to anyone passing through. Asked for Mercedes in the service department. She is one that knows how to get things done. Thank you Mercedes for your great persistance and knowledge. More
by shyland44
Employees Worked With
Mercedes Taft
