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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,493 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,493 reviews

March 26, 2024

Great customer service. Answered all questions we had Made us feel like we were important More

by K.VEGARN
Recommend Dealer
Yes
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Mar 27, 2024 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2024

Good My sales person, Darrin, was great to work with. I would work with him again. More

by johnpwilke
Recommend Dealer
Yes
Employees Worked With
Chad Covert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
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Jul 06, 2024 -

Heiser Toyota responded

Thanks, John, for sharing about your experience with Darrin here at Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 26, 2024

I bring my ford f150 there because I know the quality of work and the great service More

by 11Maegan
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 26, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2024

Very good They were fast efficient and thorough. I've always had a great experience at Heiser. More

by cwtooley
Recommend Dealer
Yes
Employees Worked With
Don't remember at this time
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Mar 26, 2024 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2024

I went in for routine maintenance. The advisor went over all the expected work. All work was completed in the time he said. More

by GREGORYLEHTOLA
Recommend Dealer
Yes
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Mar 26, 2024 -

Heiser Toyota responded

Gregory, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2024

Great service, excellent communication and very knowledgeable, took the time to explain and go over everything! More

by nickolasnetzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Heiser Toyota responded

Nickolas, It's great to hear that we were able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 24, 2024

They are always professional & efficient with excellent customer service ???? Excellent, professional, efficient, customer service ?????? More

by LORRAINE.HAMODEH0725
Recommend Dealer
Yes
Employees Worked With
Colt Grandstaff, Colt Grandstaff
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Mar 25, 2024 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business, Lorraine, and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 23, 2024

Peter was excellent. Wait time was too long. An hour and a half for an oil change is too long. More

by KATEREINKE
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Mar 24, 2024 -

Heiser Toyota responded

Thanks for sharing about your experience with Peter here at Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 23, 2024

Quick and excellent service. The service rep gave me a good deal on the additional service agreement. More

by Kdog
Recommend Dealer
Yes
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Mar 24, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 23, 2024

i have never had a problem going through them at least the service department anyways however the sales men are another story More

by shortyyyyisdope
Recommend Dealer
Yes
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Mar 25, 2024 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service staff met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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