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Heiser Toyota
Milwaukee, WI
7,475 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,475 reviews
February 20, 2024
From the moment I was on the lot I felt welcomed by James and his professionalism, paired alongside his evident experience! Both myself and my driver talked about how the Heiser team made the stressful and and his professionalism, paired alongside his evident experience! Both myself and my driver talked about how the Heiser team made the stressful and emotional experience of buying a car such an enjoyable one. James not only addressed my concerns on the vehicle, but went above and beyond to show me the car’s capabilities as I wasn’t an experienced manual driver. 10/10 experience, and if I am ever looking to buy a Toyota or looking to get insight on my next purchase, I look forward to asking the team here for sound advice. I was interacting with real, pleasant people. It was so much more than a sale to them. More
by Hayden Colclasure
February 19, 2024
It was a good experience. When I 1st walked in the service department I was greeted by a man that reminded me of my grandfather. He had a big smile and very welcoming. When I 1st walked in the service department I was greeted by a man that reminded me of my grandfather. He had a big smile and very welcoming. More
by Amber S.
Verified CustomerFebruary 18, 2024
Thank you Altif for helping me find the right fit for me! You are awesome 😎 You are awesome 😎 More
by Sarah
Employees Worked With
February 17, 2024
They exceeded my expectations. Heiser automotive met and exceeded all of my expectations, and I will continue to be a client for as long as I can drive an automobile. Heiser automotive met and exceeded all of my expectations, and I will continue to be a client for as long as I can drive an automobile. More
by bucknersteve151
February 17, 2024
Called to figure out if my car was done, got forwarded to voice-mail twice... left messages, waited 30 minutes called again... receptionist asked who sales person was, said didn't remember I just want to kno voice-mail twice... left messages, waited 30 minutes called again... receptionist asked who sales person was, said didn't remember I just want to know if my car is ready... she sighed and said wow... who remembers that sort of thing. Finally got text back that was ready... told would be ready late morning, wasn't texted until 3:15pm More
by ETHAN.MERRILL2
