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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,514 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,514 reviews

February 16, 2024

Everyone at the dealership was nice and more than willing to help try and find me the right car. Wouldn’t hesitate to go back. More

by Samuel.goumas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Heiser Toyota responded

Thank you for your business and this review, Samuel. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 16, 2024

I took it in for the 2k oil/filter change. They did their usual stellar job. The vehicle was ready when promised. More

by SULLY5222
Recommend Dealer
Yes
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Feb 16, 2024 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 16, 2024

Lorri was outstanding. She knew what I was looking for and kept an eye out for me. She made the experience easy and comfortable. We are definitely returning to Heiser's an More

by bfidlin
Recommend Dealer
Yes
Employees Worked With
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorri Aiono-Dimoff
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Feb 16, 2024 -

bfidlin responded

Awesome experience!!!

Feb 16, 2024 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 16, 2024

Appreciated that they moved my appt earlier Felt they could have been quicker writing up work order - stood in line for over 15 minutes More

by DMerten
Recommend Dealer
Yes
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Feb 16, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 15, 2024

Did a nice job checking into problems I had during busy day to help me resolve problem. More

by TEDBURKART
Recommend Dealer
Yes
Employees Worked With
Tom
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Feb 16, 2024 -

Heiser Toyota responded

Thank you, Ted, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 15, 2024

Consistency. They execute on their process from start to finish. I appreciate their respectful, professional attitude when interacting with customers. It's a big More

by AJOMILLAR
Recommend Dealer
Yes
Employees Worked With
Tom
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Feb 16, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 15, 2024

Friendly, knowledgeable, efficient. Low pressure. Very easy to buy from Christie and Colt were excellent More

by floodmi
Recommend Dealer
Yes
Employees Worked With
Colt Grandstaff, Colt Grandstaff
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Feb 14, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 15, 2024

They are reliable and trustworthy. I know what I’m getting everytime we go there. More

by DKoeps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 15, 2024

Great All done Was pleased with the service that was provided. Nothing else to say. More

by ROBERT.C.CAWOOD
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 15, 2024 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 15, 2024

Lorri is super knowledgeable and always willing to go the extra mile. We loved working with her and would absolutely come back to buy another vehicle from her! More

by Brewcrew63
Recommend Dealer
Yes
Employees Worked With
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorri Aiono-Dimoff
Report | Print
Feb 15, 2024 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Lorri here at Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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