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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,531 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,531 reviews

February 08, 2024

Great service Service was very good Employees were very helpful and efficient A good experience More

by evabrett777
Recommend Dealer
Yes
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Feb 08, 2024 -

Heiser Toyota responded

Eva, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 08, 2024

It was a good experience, I was didn't feel rushed in making my decisions on a particular vehicle and I got to test drive the car without any issues and Jorge the sales person was easygoing and helpful. More

by joshhomesombath
Recommend Dealer
Yes
Employees Worked With
Chad Covert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
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Feb 09, 2024 -

Heiser Toyota responded

Josh, Thank you for your very kind review. Jorge and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 08, 2024

I'm been coming to this dealership for quite awhile and have always been impressed with the quality of their products and their service More

by CAROLYNT7839
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lor
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Feb 09, 2024 -

Heiser Toyota responded

Thank you, Carolyn, for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 08, 2024

Quick service Chis was a pleasure to work with. He recommended service that I didn't know about More

by RMITTELSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dixon
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Feb 08, 2024 -

RMITTELSTA responded

accept review

Feb 09, 2024 -

Heiser Toyota responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 08, 2024

I drive Toyota all my life and lately I feel like all you do is pushing preventative maintenance to the consumers. It is somewhat annoying. More

by SWEETPASTRIES
Recommend Dealer
Yes
Employees Worked With
Matt.
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Feb 09, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Matt was able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 08, 2024

Matt was very helpful Matt knew what he was saying and very knowledgeable nice and very friendly More

by jkr290
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 09, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear Matt and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 08, 2024

I've been a customer of Heiser since 2014. Always outstanding in their service. I'll be back, again and again. They do more than sell cars, they take care of the customer and the vehicle. Grea More

by zhuntr
Recommend Dealer
Yes
Employees Worked With
Chris was service representative
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Feb 08, 2024 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. Chris and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 08, 2024

Very helpful made sure I understood what they were explaining to me very nice Good customer service and made me feel welcome More

by tabithajones758
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Feb 09, 2024 -

Heiser Toyota responded

Tabitha, Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Feb 09, 2024 -

tabithajones758 responded

Thank you for helping me I did get very frustrated and you were there to explain everything to me thank you so much

February 08, 2024

Your dealership is the best ! !!! Employees are kind, respectful and I always receive excellent service More

by iseraphim
Recommend Dealer
Yes
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Feb 09, 2024 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 08, 2024

I need to trust where I take my car. There are way too many people that try to rip people off. The prices at heiser are very high. But I believe that the service reps try to work with th More

by COLEEN.PRAEGER
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Feb 09, 2024 -

Heiser Toyota responded

Coleen, Thank you for taking the time to share your thoughts on working with Kevin and our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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