Back

Heiser Toyota

Milwaukee, WI

4.7
7,514 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 7,514 reviews

January 25, 2024

Great Great customer service. Helped breakdown service lingo and was considerate of my time Great customer service. Helped breakdown service lingo and was considerate of my time. More

by XIONGAE
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 26, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

Awesome. Great group of people from Sales to Service. 100% would recommend to anyone. Always helpful, knowledgeable, and willing to go the extra mile to take More

by jjarvis13
Recommend Dealer
Yes
Employees Worked With
Joe and Tom helped me out.
Jan 26, 2024 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

Staff are friendly and efficient. I always got a good explanation of the services I am receiving and what will be necessary in the future. More

by jesscraw1580
Recommend Dealer
Yes
Employees Worked With
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Porter
Jan 25, 2024 -

Heiser Toyota responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

Heiser Toyota is our first choice. They have a clean, well organized dealership and service center. Everyone from sales, service, financing, etc... has always been happy to help with a More

by MGELLENDIN
Recommend Dealer
Yes
Employees Worked With
The Service man we worked with was very informative. He answered all our questions and made sure we were happy before we left.
Jan 25, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

The experience was fine and they completed the work in a timely manner. I noted that boundaries can be a little better in conversation. I also slipped on the ice getting my car from the lot and still strugg More

by JENNIFERKATELE
Recommend Dealer
Yes
Employees Worked With
Tom
Jan 26, 2024 -

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We hope you are feeling better from your fall. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

They assisted with calling Toyota organization to with getting my remote service reconnected and setting up my appointment to get my 2022 buffed and detailed. More

by moestransitional
Recommend Dealer
Yes
Employees Worked With
Al and Shahat
Jan 26, 2024 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

I appreciate every bit of effort Darrin put in to get me into a reliable and comfortable vehicle. I had to leave town for work and Darrin really put in work to make sure we found a vehicle that I would be h More

by Adrienne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Heiser Toyota responded

Adriene, Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that Darrin was able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 25, 2024

Received warm welcome . Service agent understand my need and provided right input. Also, Mentioned time to complete the service and completed service 20 earlier. More

by psarrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

Already did that in a text. ..it was wonderful as always, work done carefully and quickly, price a very pleasant surprise, trust the team implicitly!! More

by bunnyraasch
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 26, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

Easy to work with, friendly, informative Provides a welcoming environment and very professional Great service More

by AKUBASIA
Recommend Dealer
Yes
Employees Worked With
Not sure but I think it was Matt Foti
Jan 26, 2024 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

...
167
...