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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,511 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,511 reviews

January 24, 2024

He was friendly kept me updated and scheduled a safety recall for me Great job More

by LJMOSER919
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 25, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

Answered all my questions. Drove car up to the door, so I didn't have to walk far, parking lot was getting slippery More

by SCHMITTLOIS4137
Recommend Dealer
Yes
Employees Worked With
Tom
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Jan 25, 2024 -

Heiser Toyota responded

Lois, thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

It was only the 5K mile first maintenance. Pretty straightforward The service was very fine. More

by EDUARD.PETROVSKIS
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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Jan 25, 2024 -

Heiser Toyota responded

Thank you for the kind words for our service department, Eduard! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

Super Nice Great Communicator Understood why I needed a Mini Van Excellent service and great team work between coworkers More

by josejdiaz414
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakub Kania
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Jul 15, 2024 -

Heiser Toyota responded

Thank you, Jose! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 24, 2024

Timely and efficient Service area pleasant to wait in, miss the popcorn!! Very busy team More

by Basteward12
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 25, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

Very efficient and clear about what is being repaired and informative. Thanks. Thank you for your service. More

by YENGVNNCR_TOYO
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Jan 25, 2024 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

Efficient exact Efficient workmanship on the added on options. I knew everything was complicated to my complete satisfaction. More

by alanjs1
Recommend Dealer
Yes
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Jan 25, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

Very efficient, polite, made good service recommendations. I will return in the future for additional service More

by LRFries
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Jan 25, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 23, 2024

Darrin did an excellent job and he was well knowledgeable about the vehicle. thank you for the all help More

by katiekratz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Heiser Toyota responded

It's great to hear that you had such a positive experience, Katie. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 22, 2024

Al and Colt were extremely helpful and professional. This is my third auto purchased from them. Thank you. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
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Jan 22, 2024 -

Heiser Toyota responded

Eric, We are very happy to hear Al and Colt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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