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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,710 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,710 reviews

May 29, 2025

I have used Heiser for years. They have great service and a great staff in Milwaukee. More

by kathybaker617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 29, 2025

Mike was amazing, courteous , knowledgeable and helpful. He was on point on what needed to get done, service was completed quickly and was a great experience!! More

by gblasewitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 29, 2025

Had a smooth and good experience with Manny. He was very helpful and it was a plus that he was bilingual. More

by Ornelas_82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny López
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 28, 2025

Heiser was recommended to us by a friend who recently purchased a SUV there. Excellent service from the moment we walked through the door to to moment we left with our new to us car More

by dmurel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 27, 2025

Heiser was great and keeping me informed what was going on with my ADA van as a disabled veteran. I am blessed to have a distributorship that is communicative with me. More

by milwsudz
Recommend Dealer
Yes
Employees Worked With
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Gong
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May 27, 2025 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 26, 2025

Michael was extremely helpful and knowledgeable. Great customer service. 10/10 would recommend him to friends and family. More

by MAMASON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 25, 2025

Have been using their service for many years. Never disappointed with the service or the service reps. More

by JJGDPW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2025 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 25, 2025

Really nice guy, he went above and beyond and it was a plus that he was bilingual. More

by Ornelas_82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny López
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2025 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 24, 2025

Courteous kind always explain details and I like Toyota RAV4s the speedy time they get you in and out More

by MROLVAUNGHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2025 -

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 24, 2025

The process was fast and easy. He was very straight and to the point which I greatly appreciate. No time wasted More

by Contact
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2025 -

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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