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Heiser Toyota
Milwaukee, WI
8,001 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,001 reviews
January 09, 2026
Didn't test truck got stranded on the road with no assistance For 1200 dollars could of at least put gas in the truck assistance For 1200 dollars could of at least put gas in the truck More
by Ace
Verified Customer
January 09, 2026
Limited interaction but what I had was good. Interacted with Mike over the phone and was provided all the information I needed Interacted with Mike over the phone and was provided all the information I needed More
by katieheckel
January 08, 2026
Very happy with your service department. Tom L. went through each of the recalls with me and the service work I had done. Tom L. went through each of the recalls with me and the service work I had done. More
by Tysonw
Employees Worked With
January 06, 2026
I've been coming here since 2016. My only real issue is the carwash. It's closed A LOT! I also got stuck inside once. Hopefully the new repairs work! My only real issue is the carwash. It's closed A LOT! I also got stuck inside once. Hopefully the new repairs work! More
by MICKEYLYN03
Employees Worked With
January 05, 2026
The dealership has excellence service came in for an oil change, I needed something else done they let me know, I watched the video, which is very unique, I was very satisfied with the work they done, thank change, I needed something else done they let me know, I watched the video, which is very unique, I was very satisfied with the work they done, thanks to Kelvin, for his time and patience. Thanks Toyota, for all you do. More
by earnestinhudson
January 05, 2026
She was easy to work with. Don't pressure. Have a fair price. She was great Don't pressure. Have a fair price. She was great More
by Angie
January 04, 2026
Al has helped me so much with my leases and I’m very grateful to be able to get a new RAV4! grateful to be able to get a new RAV4! More
by SM
Employees Worked With
January 04, 2026
This is the second vehicle I have purchased from Lori. She is awesome at what she does. Both times I worked with her were great experiences. Working with Lori in sales and Jakub in finance will streamline She is awesome at what she does. Both times I worked with her were great experiences. Working with Lori in sales and Jakub in finance will streamline your vehicle purchase. Thank you again for everything, I’ll buy then next one from you two in about two years! More
by Lukenorton2111
January 03, 2026
Was pleased with service offered by both Peter and manager Joe Would trust them to address future issues manager Joe Would trust them to address future issues More
by Greg F
January 02, 2026
Heiser and the staff take good care of me. Always reliable service I've bought five cars from Heiser I think that says a lot Always reliable service I've bought five cars from Heiser I think that says a lot More
by BDLAUTTAMUS
