Heiser Toyota

Good service, expert help , speedy work done, nice waiting room, good coffee, and full and complete explanation of work done. waiting room, good coffee, and full and complete explanation of work done. More

Oil change was fine. I was charged $90 to tell me which tire pressure sensor was dead. Then quoted almost $300 to change the sensor. I called 3 other auto repair shops an I was charged $90 to tell me which tire pressure sensor was dead. Then quoted almost $300 to change the sensor. I called 3 other auto repair shops and was quoted $100-$125 from all 3 shops. I had the service done the same day at a reputable shop and paid roughly 1/3 of what Heiser quoted. I will not be bringing the car back for service. More

Prompt very thorough. I'm completely satisfied. I will continue using Heiser in the future I'm completely satisfied. I will continue using Heiser in the future More

From the sales person to the sales manager, everyone at Heiser Toyota was very helpful. Heiser Toyota was very helpful. More

Darrin was wonderful to work with when purchasing our Venza. He communicated with us throughout the entire process, giving us updates for when the vehicle would arrive. He made the whole process very eas Venza. He communicated with us throughout the entire process, giving us updates for when the vehicle would arrive. He made the whole process very easy and was very accommodating. When picking up our Venza, Darrin was very thorough in explaining all of the features on the vehicle and how to change various settings. Colt was very helpful for financing and was patient and kind while we discussed options and asked questions. We would highly recommend Darrin and Heiser Toyota for anyone interested in purchasing a vehicle! More

Our sales and finance people were great! However, the car was poorly prepped for delivery. Customer service after the purchase was very disappointing. I bought a car with the cold weather p However, the car was poorly prepped for delivery. Customer service after the purchase was very disappointing. I bought a car with the cold weather package, yet it did not come with the stated all-weather mats; we were told we had to buy those ourselves. The car was supposedly cleaned before we took it off the lot, yet when we removed the paper mats from the floor, there were dirt and crumbs under them, like it had not been vacuumed; the console was sticky and the gas tank was near empty when we left the lot. When we got home we found that the shocks on the hood were bad so the hood would not stay up (not sure how they were able to change the oil). This required us to take it in for maintenance immediately after purchase. Yes, this was a used car, however an expensive one, with only 19k miles on it. There was damage to the front grille that was not reported to us and the GM refused to compromise with us on the cost of replacement. After expressing my dissatisfaction regarding the post purchase customer service, I never received a reply from the manager. Not a great representation for a Toyota dealer! More

Warm friendly, professional seems to be concerned about the customer. The facilities are clean and inviting. the customer. The facilities are clean and inviting. More

Tommy’s customer service was outstanding. He made my oil change and wait time much more enjoyable than other dealerships service departments. He made my oil change and wait time much more enjoyable than other dealerships service departments. More

The people at the dealership are always very nice and friendly. The location is always kept clean and the people are very helpful. friendly. The location is always kept clean and the people are very helpful. More

Excellent service especially from Tom L. Tom did a great job handling my car. He is a great employee Tom did a great job handling my car. He is a great employee More