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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
8,023 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,023 reviews

March 14, 2022

Mr. Hussain was very helpful and worked with us during the difficult time of shortage of vehicles. We had a fantastic experience at Heiser Toyota. Mr. Hu More

by Hafiz Shafique
Customer Service
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Al was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

March 14, 2022

Great dealership. Fair prices great service. Best Toyota dealership in southeastern WI. Great dealership. I drive 30 minutes to take my car here because the other two More

by JEREMIAH.SWANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski, Shane Albrecht
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Mar 14, 2022 -

Heiser Toyota responded

Jeremiah, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 11, 2022

Great customer service, speedy, diligent. Look forward to my next service visit on my vehicle. More

by crowdisb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe
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Mar 11, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 10, 2022

Get a little bit faster with service. Otherwise the service was good. Need to bring some snacks back. More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
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Mar 14, 2022 -

Heiser Toyota responded

Diane, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 10, 2022

Check in when smoothly. There was an issue with the quoted price of the oil change but the service rep was able to straighten it out More

by SCOTTFRANKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
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Mar 14, 2022 -

Heiser Toyota responded

Scott, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team and that your issues were quickly addressed. Please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 10, 2022

Very helpful and worked with us during difficult time of shortage of vehicles. We are happy with our Toyota’s!! More

by TEMORIOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
Other Employees : Colt Grandstaff
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Mar 14, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Roger was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

March 09, 2022

Fantastic experience working with Al. He is honest, experienced and dedicated to finding the right car for you without any of those nonsense traditional car dealer games. Highly recomme More

by SH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Al was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

March 08, 2022

Great service. Got me what I wanted and didn't try to push me outside of my budget. improved my rate and got everything done very quickly. drove over and hour More

by COLEBOYDSALES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2022 -

Heiser Toyota responded

Dear valued customer, First, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and I am glad we were able to create such a positive and memorable car buying experience for you. We look forward to working with you again in the future.

March 08, 2022

I have always found the staff helpful and professional. And I can feel good about the quality of the service More

by QUIETVOICEPRODUCTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
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Mar 10, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 08, 2022

Our salesman D was very knowledgeable, polite, and patient about our entire purchase. After all the papers were prepared, it took about 20 minutes to complete our documents, get plates, and drive our More

by GR8WITEACHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Covert
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your vehicle purchase! We are so pleased to hear Darrin was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

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