Heiser Toyota

Al H has my vote for number 1 sales person. Al H gave us the space to look first, Then helped answer all our questions. Helped get a price we could agree on and got back in a new Toyota. Thanks Al H gave us the space to look first, Then helped answer all our questions. Helped get a price we could agree on and got back in a new Toyota. Thanks Al. More

Always a great experience at this particular dealership. This is the 2nd time I’ve purchased a car here with Jorgo. He is a fantastic salesman with excellent customer service skills. He is so knowledgeable This is the 2nd time I’ve purchased a car here with Jorgo. He is a fantastic salesman with excellent customer service skills. He is so knowledgeable and patient. Shahat was also very friendly. This location was also taking precautions for covid-19 I absolutely love my new 4 Runner, and this location. More

Smooth and Easy I showed up, I registered (while maintaining social distance, thank you) and was ensconced in the waiting room (on a very comfortable chair) very quic I showed up, I registered (while maintaining social distance, thank you) and was ensconced in the waiting room (on a very comfortable chair) very quickly. After about an hour Bob came to tell me about some additional repairs/replacements he recommended. I consented and about 45 minutes later my car was finished. I appreciate the ease of it all. I drive 30 minutes to Heiser. I do it because I trust them to be competent and give me good value. So far, and this is my third Toyota, my trust hasn't been misplaced. More

They got my vehicle in on time. They got it done quicker than the hour they told me it would take. They kept the car clean during the service than the hour they told me it would take. They kept the car clean during the service More

Grease Job I have been coming there for over 10 years. Was told it would take 45 minutes. They were done in 30 minutes. Everyone there were nice. I have been coming there for over 10 years. Was told it would take 45 minutes. They were done in 30 minutes. Everyone there were nice. More

Joe was great. He called with recommendations needed for my vehicle. He also arranged for me to be dropped off at home. The drivers were also very nice who dropped me off at my house and picked me up. my vehicle. He also arranged for me to be dropped off at home. The drivers were also very nice who dropped me off at my house and picked me up. More

5k miles check up, airbag recall replacement & tire rotation Excellent service and fast. The place is neat and close to my house. The appontment scheduled was prompt and they text message and emailed me to remi Excellent service and fast. The place is neat and close to my house. The appontment scheduled was prompt and they text message and emailed me to remind my appointment 3 to 1 day ahead which is very good. More

Service excellent! Customer service: needs improvement! Didn’t feel welcome. I thought the cashier had a really nasty attitude. It would probably be a good idea for people in the service department to greet Didn’t feel welcome. I thought the cashier had a really nasty attitude. It would probably be a good idea for people in the service department to greet ALL customers being that there are tons of options. I really disliked the cashier. Very indifferent. More

New car purchase This is our 5th car purchased from this dealer reason we come back because they treat us fair and give us a good deal upfront. The last two deals have This is our 5th car purchased from this dealer reason we come back because they treat us fair and give us a good deal upfront. The last two deals have been with Al Hussain who has gone out of his way to help us get a good deal. More

All personal contacts were courteous and informative. Work was completed promptly and satisfactorily. Best of all, the lock actuator that needed to be replaced was covered by the extended warranty I purc Work was completed promptly and satisfactorily. Best of all, the lock actuator that needed to be replaced was covered by the extended warranty I purchased with the 4Runner. More