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Heiser Toyota

Milwaukee, WI

4.7
8,059 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,059 reviews

March 18, 2020

Tria lee was awesome to work with definitely recommend working with at heiser when in the market with new cars or used cars fantastic job. More

by JAMESHER89
Recommend Dealer
Yes
Employees Worked With
Tria Lee
Mar 19, 2020 -

Heiser Toyota responded

Dear James, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Tria and the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

March 18, 2020

Tria did a great job answering all of our questions and getting the little things (bigger things to us) taken care. He was also a good liaison between us and the sales manager. We are very satisfied. Lo More

by TDBLAUBACH
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tria Lee
Mar 19, 2020 -

Heiser Toyota responded

Dear Todd and Denise, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Tria and the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're both enjoying your new ride!

March 17, 2020

Quick turn around on a new car issue not starting. Thank you for your prompt attention to my issue thus allowing me to get back to work timely. More

by DALELEIFKER
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are happy to hear that you had a great experience in a timely manner with the Heiser Toyota team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 17, 2020

I was not pleased with the service I received today In general everyone was kind of indignant. The issue I brought my car in for is still not resolved, they wanted 90.00 to do some test. I had someone More

by LJMOSER919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Kuckuk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember who I all worked with
Mar 18, 2020 -

Heiser Toyota responded

Dear Valued Customer, We are very sorry to hear that you were not satisfied with your service appointment. Can you please private message us your contact information so that our service manager can reach out to you to fully address your concerns? Thank you, Heiser Automotive

March 17, 2020

Always courteous and professional service. The service department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years! More

by LASUSAV
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are happy to hear that you've continued to have a great experience with the Heiser Toyota team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 17, 2020

Messy Oil Change, TPMS not reading I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truc More

by badmoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't see a name for who preformed the oil change.
Mar 26, 2020 -

Heiser Toyota responded

Dear Valued Customer, Our sincerest apologies for your mess and inconvenience! Can you please private message us your contact information so our Service Director an call you? Thank you, Heiser Automotive

March 16, 2020

I am totally satisfied in the service I received. It took less time than I was told it would take. Thank you for your support. More

by DRP4904
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are happy to hear that you enjoyed your time with the Heiser Toyota team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 16, 2020

Great Service Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love t More

by TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Mar 17, 2020 -

Heiser Toyota responded

Dear Tom, Thank you for the positive review! We are happy to hear that you enjoyed your time with the Heiser Toyota team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 14, 2020

I’ve bought a lot of cars and this was by far the quickest and best experience I’ve had! Love my salesman thank you More

by josjewelery
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you've continued to have a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

March 14, 2020

Great Job Everyone! I came in this week for service and then purchase a new Toyota Highlander Every person I dealt with was wonderful.. Bob in service is friendly and h More

by 01THONK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski, Amy Bobber
Mar 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are thrilled to hear that you had a great experience with the Heiser Toyota team. We greatly appreciate your business and hope to see you again soon. Enjoy your new Toyota Highlander!

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