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Heiser Toyota

Milwaukee, WI

4.7
8,206 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,206 reviews

May 19, 2020

Leased a vehicle and Roger was attentive Professional Leased a vehicle and Roger was attentive Professional and friendly. Everyone was professional informative and used social distancing with mask. Happ More

by mrskg1
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maureen Calmes
May 20, 2020 -

Heiser Toyota responded

Thank you very much for your positive feedback of your purchase experience with our staff member Roger! We appreciate the opportunity to earn your business and hope to see you soon. Heiser Toyota

May 18, 2020

My salesman Tria Lee got me into the car I really wanted. Heiser Toyota worked with me and made sure that I was really satisfied with my purchase. More

by TANYAGRIFFIN55
Recommend Dealer
Yes
Employees Worked With
Tria Lee
May 19, 2020 -

Heiser Toyota responded

Dear Tanya, Thank you very much for your positive feedback of your purchase experience. We appreciate the opportunity to earn your business! Heiser Toyota

May 18, 2020

How long does it take to get my registration from the state. I bought my car in early March and haven’t received it yet More

by BARRETTE.SARAH
Recommend Dealer
Yes
Employees Worked With
Bill Lawrence
May 19, 2020 -

Heiser Toyota responded

Hi Sarah, Our management team will reach out to you today. Thank you! Heiser Automotive

May 18, 2020

They had the exact car that I wanted at a good price. Everybody was knowledgeable and helpful. I don’t feel that I was pressured to buy more than I needed. More

by LEMARUSINEC
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive review of your buying experience with our staff! We are thrilled you enjoyed yourself and appreciate the opportunity to earn your business! Heiser Automotive

May 18, 2020

James and Goran were awesome to work with in my lease transition. These are people who go above just selling a car, they take care for you! More

by AHANYARD
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran
May 18, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive review of your buying experience with our staff! We are thrilled you enjoyed yourself and appreciate the opportunity to earn your business! Heiser Automotive

May 18, 2020

I use to love this dealer ship. People were nice and some of them honest. The quality of service in the repair department has gone to xxxx. The only people that were fair and nice left. Service has g More

by jtgrlfrnd16
Recommend Dealer
No
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
2.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garski, Chue Lee, Dana Schilz, Bob Arciszewski, Amy Bobber
May 18, 2020 -

Heiser Toyota responded

Dear Valued Customer, We sincerely apologize that you have become dissatisfied with our service department. Can you please private message us your contact information so our management can reach out to you to address your concerns? Thank you

May 17, 2020

I was greeted and treated by very professional and friendly people making my experience a delight. I appreciated the precautions taken by your staff to keep everyone safe. Thank you More

by SHOEBERT21
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave such a glowing review of our team members. We appreciate the opportunity to earn your service business and hope to see you soon!

May 16, 2020

I just had my first 5000 mile service on my new RAV4 Ltd. The dealership picked up my car with mask and returned it to me with great care. It was very clean and had a special spray to protect me, as the cust More

by JKWEINHOLD
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Her Yang, and thanks to Joe Vicari and Mary Ann Scaffidi
May 18, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave such a glowing review of our service process. We appreciate the opportunity to earn your service business and hope to see you soon!

May 16, 2020

Air bag recall & had car portered Customer service qreat. Picked up & brought back car same day. My car looks brand new inside and out😁😁😁😁😁 My car was very dirty I couldn't believ More

by BEIGE301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure if I have the correct women's name. Very friendly and patient., Amy Bobber
May 18, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave such a glowing review of our team's customer service! We appreciate the opportunity to earn your service business and hope to see you soon!

May 15, 2020

Staff, super friendly and polite. Chad C. was straight up and honest. He helped a family get back rolling smooth again. We Appreciate you all. Martinez Family More

by PM3WORK
Recommend Dealer
Yes
Employees Worked With
Chad Covert
May 18, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your kind words about you purchase experience with Chad Covert! We appreciate your business!

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