Back

Heiser Toyota

Milwaukee, WI

4.7
7,959 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 7,959 reviews

February 04, 2020

Good service, good communication about the vehicle's needs. Friendly representative explained everything, the was work completed in a timely fashion. The waiting lobby was comfortable and offered free drinks a More

by STEVEHECKY88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee, Maureen Calmes
Feb 11, 2020 -

Heiser Toyota responded

Dear Steve, Thank you for the kind words! We are happy to hear that you enjoyed your experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

February 04, 2020

Great, knowledgeable dealer. Quite the pleasure to work with. I would recommend Al as your salesman so ask for him when you're looking for a vehicle. He treated my daughter and I with the upmost respect. More

by Gina
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Heiser Toyota responded

Dear Gina, Thank you for taking the time to leave us a 5-star review! We are so happy to see that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

February 03, 2020

I cannot express enough how amazing my experience was last week. From the moment we walked in we were treated with respect and a friendly attitude. Al the sales person knew the car was for me as the pr More

by Chloe.repinski
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Heiser Toyota responded

Dear Chloe, Thank you for taking the time to leave us a 5-star review! We are so happy to see that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

February 03, 2020

My experience with the sales representative was amazing. He knew the Toyota vehicles well and made us feel very comfortable with all of our questions and concerns. More

by CARLITOS13B
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tria Lee
Feb 03, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had an amazing experience with Tria and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

February 03, 2020

We had a lousy experience at Toyota another dealership and walked into Heiser hoping they would be better. They were—much much better. Very happy. Bought the car. More

by MOSENGA
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are so happy to hear that you enjoyed your time with us. Thank you for choosing Heiser Toyota and we hope to see you again soon. Enjoy your new ride!

February 03, 2020

I have been hapily dealing with the Heiser dealerships for over 40 years. I don't know how anyone could get a better endorsement than that! More

by JEFF Wasserman
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Schilz
Feb 03, 2020 -

Heiser Toyota responded

Dear Jeff, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you've continued to have a great experience with us for the past 40 years. We greatly appreciate your loyalty and look forward to seeing you again next time. Happy driving!

February 03, 2020

Waited 3 hours for new tires and a alignment. I have a difficult time scheduling a appointment for service Because of my work hours and they aren’t open on weekends. More

by MONIQUE_CHAMBLISS
Recommend Dealer
No
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Heiser Toyota responded

Dear Ms Chambliss, We are very sorry to hear you were disappointed with the length of your service work. Our service manager will be calling to discuss your concerns. Thank you

February 02, 2020

I had the most incredible experience with Heiser Toyota. Our Salesman Al Husseun was incredible. He gave us honest opinions and never pressured us. He was a delight to work with and we are loving our new To More

by Triepel2005
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Phillips
Feb 03, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your time with Al and the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new Toyota 4Runner!

February 02, 2020

Heiser Toyota Dealership Excellent service Mr.Hicks walk me through the whole process from buying a least car at the end of the least or just continue on with a new least. Tha More

by APRILDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are thrilled to hear that you had an excellent experience with the team at Heiser Toyota. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

February 01, 2020

Al was incredibly knowledgeable about every detail of the car, and very engaging. Everyone at the dealership made me feel welcome and appreciated. Thank you! More

by Sarah P.
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Tucek
Feb 03, 2020 -

Heiser Toyota responded

Dear Sarah, Thank you for the 5-star review! We are thrilled to hear that you had a great experience with Al and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

...
605
...