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Heiser Toyota

Milwaukee, WI

4.7
7,959 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,959 reviews

January 30, 2020

I am always pleased with my visits. The staff is friendly, knowledgeable and timely with service completion. In addition, I love the complementary car wash that is offered. Thank you! More

by babelove2003
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
Jan 30, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are pleased to hear that you enjoyed your time with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 29, 2020

Go the extra Mile! Thanks for making the car buying experience so easy and comfortable! Heiser Toyota has a great staff and everyone is always so friendly and helpful! More

by TZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

January 29, 2020

A++++ service. The process was speedy and concise. I would recommend him again to all of my family and friends. He was attentive and nice. More

by Magentanichole
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Heiser Toyota responded

Dear Nichole, Thank you for the great review! We are thrilled to hear that you had a 5-star experience with James and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

January 28, 2020

Nobody really cares The customer service atmosphere in the service department is really poor. First of all the attitudes of the people working are always bad and depress More

by DAVIDBLANCHARD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Bob Arciszewski, Amy Bobber
Feb 06, 2020 -

Heiser Toyota responded

Dear Mr. Blanchard, We are very sorry to hear you were disappointed with your service experience. Our service manager will be calling to discuss your concerns. Thank you

January 28, 2020

Really helpful and accommodating service department. Easy to communicate with and fun to work with. I’m looking forward to bringing my vehicle back in the future. More

by PATRICKMZAWADZKI
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Heiser Toyota responded

Dear Patrick, Thank you for the kind words! We are happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 28, 2020

Greatest oil changes in the city! I use to take my car to Woodman's for an oil change, great prices. And then I found Heiser Toyota. I can make an appointment (no more waiting in lines More

by BKRMAMA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vicari Sr, and the sweet girl who drove my car in (sorry, don't know her name)
Jan 29, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are happy to hear that you and your family have a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 28, 2020

Car service/ oil change. Great customer service, service time was great. Gave discount on bulb for my headlights. Customer service was very polite, informative. He went over e More

by JORDANSILAS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Heiser Toyota responded

Dear Jordan, Thank you for the kind words! We are happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 28, 2020

Everyone was GREAT!! Very helpful, friendly and caring! Everyone made my wife and I feel like family! As usual I was very impressed with both the facility and the people (especially the people)!! More

by rstinson58orphan
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Jan 29, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your experience with us! We are pleased to hear that you had a great experience with the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

January 28, 2020

Speedy help Grateful Heiser service could fit me in so quickly when one of my car's headlights was out on amisty, almost foggy, day. My thanks. More

by Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall name
Jan 29, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 27, 2020

Good experience The staff at Heiser is pleasant, friendly, knowledgeable, and efficient. The waiting area is very comfortable. I was in for regular maintenance. The More

by BACHZOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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