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Heiser Toyota

Milwaukee, WI

4.7
7,781 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,781 reviews

November 05, 2019

Does not listen Live learn and never take your vehicle into Heiser Toyota for service. In all of my years I never had a service adviser (that would be you Chue Lee) t More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chue Lee
Nov 07, 2019 -

Heiser Toyota responded

Dear Valued Customer, We sincerely apologize for the lack of customer service and would like to address your concerns. Can you please private message us your contact information so that we can have a manager call you to learn more? Kind Regards, Heiser Toyota

November 05, 2019

Great Experience Great overall experience buying a new car from Heiser Toyota. I didn’t have an appointment, but was immediately helped by Bill and the Heiser team. I More

by mattschoen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawrence
Nov 06, 2019 -

Heiser Toyota responded

Dear Matt, Thank you for the 5-star review! We are thrilled to hear that you had a great experience with Bill and the Heiser team while purchasing a new vehicle. Thank you for choosing Heiser and we look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 05, 2019

Very professional I have always had a good experience at the dealership. I would recommend it to anyone looking for service. I wish it was closer to my house. More

by platemounter31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 05, 2019

A.M.A.Z.I.N.G. Where can I start? My name is Ger. I visited Heiser Toyota on Saturday after a long day driving around looking at other dealership for a Rav4. My B.I. More

by Ger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Tucek
Nov 05, 2019 -

Heiser Toyota responded

Dear Ger, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with Al and the Heiser team to find what you were looking for. Thank you for choosing Heiser and we look forward to seeing you again next time. Glad you're enjoying your new RAV4!

November 05, 2019

I actually enjoyed buying my car Roger made it such a pleasant experience. It was actually fun! He was very knowledgeable, answered all our questions and most of all, was honest wit More

by onehappylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you had a great experience with Roger and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 05, 2019

Great Experience My husband and I went to look at 4 Runners new and used. We had Al Hussain as our salesperson. Al was wonderful to work with. He was very knowledge More

by Erikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 05, 2019

Always A Great Experience I purchased my 2015 Camry from Heiser Toyota. The salesmen were wonderful and I felt honest with me. I've only had my Camry serviced by Heiser. It ha More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gent who checked me in is always hospitable, even when they are swamped with customers!, Chue Lee
Nov 06, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you continue to have a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 05, 2019

Great service all the time!! Everytime I come it is always a warm and friendly atmosphere. I recommend this place to everyone ! I have went to others but the service is not the s More

by DEMARIS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee, Dana Schilz, Bob Arciszewski
Nov 05, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you've continued to have a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 05, 2019

Great prices Friendly people I have bought 3 trucks from Heiser Toyota and I feel I have gotten the best prices from them that’s why I keep going back. The staff is very friendly, More

by BOLYOLSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! We are very pleased to hear that you have continued to have a great experience with us. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 05, 2019

Great salesperson and staff. This is the third car we have purchased from Heiser Toyota. We have been very happy with all three. Gorgo is wonderfull as a salesperson. More

by MEDTLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bobber, Bob Arciszewski
Nov 05, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Jorgo and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

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