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Heiser Toyota

Milwaukee, WI

4.7
7,734 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,734 reviews

October 24, 2019

Giving back the car as good as brand new The service from heiser is very friendly receiving and timely. The experts in service give you the assurance that you can ride your car without hassl More

by MITTA.KULASEKHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent is the service person
Oct 24, 2019 -

Heiser Toyota responded

Dear Mitta, Thank you for the great review! We are so happy to hear that you had a great experience with Heiser and our service department. Thank you for choosing Heiser and we hope to see you again soon. Happy driving!

October 24, 2019

Perfect Car Fast My 2009 Prius was totaled by a deer and I needed a new car fast. My first choice was a Blue 2019 4 wheel drive Prius and Heiser had one in stock. Two More

by Jerry's Deer Encounter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Heiser Toyota responded

Dear Jerry, Thank you for taking the time to leave us a great review! We are so happy to hear that we were able to get you into the new vehicle you had your eye on as quickly as possible. Thank you for choosing Heiser and we look forward to seeing you again in the future. Hope you're enjoying your new Prius!

October 23, 2019

Used car just for me Everyone was extremely friendly. I came in with a price point and what I wanted and I was able to drive home with an awesome vehicle More

by Trese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One more male I forgot his name. Very nice and funny
Oct 23, 2019 -

Heiser Toyota responded

Dear Trese, Thank you for taking the time to leave us a great review! We are so happy to hear that you had a great experience with us and found exactly what you were looking for. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 23, 2019

Excellent Experience! Friendly and knowledgeable staff I had to get a new car ASAP as my old car could no longer be driven. Being a recent graduate purchasing my first nice car, I was new to the car buying More

by GINASCAFFIDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Drewek
Oct 23, 2019 -

Heiser Toyota responded

Dear Gina, Thank you for taking the time to leave us a great review! We are thrilled to hear that you had a great experience with us. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 23, 2019

Low pressure I love the low pressure sales model of Heiser Toyota. Jorgo was very knowledgeable, helpful, and respectful through the whole process. He made the e More

by JBOETTCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Jorgo and the Heiser team. We greatly appreciate your business and look forward to seeing you again next time. Happy driving!

October 23, 2019

Windshield replacement The new windshield was delivered to Heiser and fixed there before the necessary calibrations were done. It was one stop for me rather than having to More

by TOMHRYCYNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
Oct 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 23, 2019

Service Tire rotation was quick. multi point inspection I presume was thorough. They reset my oil change notification. The shuttle driver was very nice and More

by ND5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Oct 23, 2019 -

Heiser Toyota responded

Dear Neal, Thank you for the positive feedback! We are pleased to hear that you had a great experience with us. If there is anything we could have done to make this a 5-star experience, please don't hesitate to reach out. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 23, 2019

Wishing was given estimate Always had good experience . came in for tires said there was another problem.wish they would have told me the estimate.bill lot more than I thought. More

by JAMESBYERS750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
October 23, 2019

Kind of pricey $500 for an oil change, ignition coil and spark plugs was hard to swallow. My regular mechanic does the diagnosis at no charge. That is my only issue More

by KJHENRICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 11, 2019 -

Heiser Toyota responded

Dear Valued Customer Thank you for sharing your feedback with us. We appreciate your business.

October 22, 2019

The best car buying experience ever Needed to purchase a more fuel efficient vehicle for work. I shopped online and seen a few cars of interest but this was my first stop. I was not exit More

by TIPSYLINDEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a great review! We are thrilled to hear that you had a great experience with us and that Jason helped to find exactly what you were looking for. Thank you for choosing Heiser and we look forward to seeing you again in the future. Hope you're enjoying your new ride!

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