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Heiser Toyota

Milwaukee, WI

4.7
7,527 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,527 reviews

July 31, 2019

Awesome service! I was helped by Chue Lee. While waiting for my car’s service to be done, He did a great job informing me of current and future promotions going on. He More

by LENGVANG09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Aug 23, 2019 -

Heiser Toyota responded

Dear Leng, Thank you for the great review! We are happy to hear that you had a positive experience with Chue Lee. We greatly appreciate your business and look forward to seeing you again soon!

July 31, 2019

Great sales experience I often used Brian D in the past. He is a great buy man...he explains things, works with people. He does not use the negotiating tricks that others us More

by BOB.CHERNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Drewek
Aug 21, 2019 -

Heiser Toyota responded

Dear Bob, Thank you for the great review! Glad to hear that Brian provided you with a positive experience. We appreciate your business and look forward to seeing you again in the future!

July 31, 2019

Vincent was superb Vincent was on point during the entire time of the oil change...he notice a nail in the tire and BOOM appointment set and smooth ride. Thank you for More

by OOMICAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee, Jennifer Searl
Aug 21, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for sharing your positive experience. Glad we were able to identify that nail in the tire for you. We hope to see you again in the future and we hope you're enjoying your smooth ride!

July 30, 2019

Great place for a great car The Heiser folks are great. They are friendly and knowledgeable. James Hicks was super as a sales associate. He has helped me with the last two cars a More

by Norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Heiser Toyota responded

Dear Norm, Thank you for the positive review! Glad to hear that Roger has provided you with a great experience. We are always happy to help. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 30, 2019

A Great Place to Buy A Car My wife and I shopped at various dealers and ended up at Heiser Toyota last week looking to buy a new van. We connected with Al Hussain, who went beyo More

by New Toyata Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! We are happy to hear that Al provided you and your wife with such a great experience. We greatly appreciate your business and we look forward to seeing you again in the future. Hope you are both enjoying your new rides!

July 29, 2019

Heiser’s the great deals place I’ve been a Heiser customer for 40 years with 30 plus purchases. I keep coming back for the great deals and device. Thanks Pat, Roger and Shahat for m More

by mnpmcdee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are always happy to help. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 29, 2019

Toyota Priur V All things considered went well. A couple of items that should have been with the car were missing and it took an extra trip to the dealer ship to ge More

by XXXXXXXXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great feedback! We are happy to hear that Al went out of his way to make it a positive experience. Thank you for choosing Heiser and we hope to see you again soon.

July 29, 2019

RAV XLE Never disappointed with my experience at Heiser Toyota and specifically with Roger. He's a delight to work with, knows his brand and offers a warm, ch More

by ERICABOOS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Heiser Toyota responded

Dear Erica, We appreciate the great review and so does Roger! We are always happy to help. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 29, 2019

Excellent Good service.Wait time could have been better. A cell phone charging station in the waiting area would have been very helpful. Popcorn is too salty. More

by Toyota Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Aug 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, We appreciate the 5-star review! Thank you for choosing Heiser and we hope to see you again in the future.

July 29, 2019

best dealership we visited in our search for our new car. We visited and test drove Honda, Hyundai, Mazda and Toyota in our search for our new car. The vehicles were pretty much alike. The difference for us More

by BJCASPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Heiser Toyota responded

Dear Bar and Jim, Thank you for the positive review! We are so happy to hear that Pat and Roger provided you with a great experience. Thank you for choosing Heiser and we look forward to seeing you again in the future. Hope you are both enjoying the new ride!

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