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Heiser Toyota

Milwaukee, WI

4.7
7,489 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,489 reviews

April 08, 2019

Love Toyota : This is your place to go I went to other dealerships in the area and I felt that people are so much into the selling for their cars that they fail to give personal attention a More

by Divesh Sachdeva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence
April 08, 2019

James has worked with my family for years. He is exceptional in what he does for his customers....Thats why we always come back to him. Heiser Toyota’s serv More

by Orlandoafo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2019

2019 Highlander Overall great experience for someone who hates the car buying process. Easy to deal with Salesperson, Finance department. Second new vehicle purchas More

by Mark J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2019

Awesome Serviceman This was the second time I have been fortunate enough to have the same serviceman help me. I certainly hope management passes on how awesome he is to More

by CATHLEEN_MAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry I don't remember his name, but I believe it was Chue Lee.
April 05, 2019

Problem not solved I keep mentioning a clunk in the rear end and continue to get told that they find nothing. they take if for a short ride and don't notice it. I want More

by gabodend
Recommend Dealer
No
Employees Worked With
Chue Lee
April 05, 2019

Recall. Bob checked my car in. He was knowledgeable and professional. He made sure that my car was also checked over for an overall review. Give him 10 stars More

by JTORRES.COLGATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy at showroom area desk., Bob Arciszewski
April 05, 2019

Nailed it Very happy with Heiser Toyota! Just had new tires placed on my car, taking kids to school and tire pressure gauge went off. Stopped to check tires an More

by Mhartlaub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
April 04, 2019

Great customer service I am always impressed with the customer service when I bring my car in for maintenance. Shout out to Chue Lee for going the extra mile and contacting More

by Suzan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
April 04, 2019

A good decision James Hicks was all that he was recommended to be. Professional, Knowledgeable and very helpful. Finding someone to trust is appreciated in our curre More

by LHILL7
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2019

Good experience The service is excellent. The service was a regular 18 month maintenance, but the waiting time was little too long. I waited over 1 hour 40 minutes More

by HUANGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
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