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Heiser Toyota
Milwaukee, WI
7,489 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,489 reviews
Verified Customer
August 01, 2024
This was a follow up to a previous service appointment. Everything was made right, even more so - as an issue was repaired that probably wasn’t even due to the original workmanship. Heiser cares at least Everything was made right, even more so - as an issue was repaired that probably wasn’t even due to the original workmanship. Heiser cares at least as much for my cars as my family does. We will continue to give Heiser 100% of our automotive business. More
by GEBAUER
Employees Worked With
August 01, 2024
Tom, the service advisor, was remarkably attentive. He kept me informed of the status of my vehicle and had me done is less time that he said it would take. I would highly recommend him and the entire He kept me informed of the status of my vehicle and had me done is less time that he said it would take. I would highly recommend him and the entire Toyota team. More
by yountfan1982
Employees Worked With
August 01, 2024
Staff was very friendly, knowledgeable and helpful. They were able to answer all of our questions and concerns. We would recommend Heiser to our friends. They were able to answer all of our questions and concerns. We would recommend Heiser to our friends. More
by diannedyer10
July 31, 2024
From scheduling my car maintenance appointment to completion of car maintenance, customer service was excellent. completion of car maintenance, customer service was excellent. More
by heidikrahn1975
Employees Worked With
July 31, 2024
Chris was awesome to work with. Very personable and knowledgeable. Answered all my questions in a very easy way to understand. I’ll definitely work with him next time I bring a c Very personable and knowledgeable. Answered all my questions in a very easy way to understand. I’ll definitely work with him next time I bring a car in. More
by sanicki
Employees Worked With
Christopher Graesing
July 31, 2024
I purchased my car from Heiser. This is the only place it’s ever been serviced and will continue to be service here because of the outstanding service text who work there . A sho This is the only place it’s ever been serviced and will continue to be service here because of the outstanding service text who work there . A shout out to Matt my service advisor for an outstanding.job keeping me informed of repair status. More
by TPERTLE
Employees Worked With
Matt Foti
July 31, 2024
Easy to schedule an appointment. Car was ready early. Happy with the service and professionalism. Car was ready early. Happy with the service and professionalism. More
by Tagoebel64
Employees Worked With
July 31, 2024
I was disappointed in my service yesterday it seems like because it's was at the end of the day things were rushed. 1st I was called that my car was ready ,told sign it was wrong paper work,2nd get in my ca because it's was at the end of the day things were rushed. 1st I was called that my car was ready ,told sign it was wrong paper work,2nd get in my car they didn't put sticker on my windows when need to come back,3rd this am my car still flashes needs Mantinence. More
by Joan
Employees Worked With
Christopher Graesing
July 31, 2024
The tech and manager are freat facilities are well taken care of. Hats off to everyone care of. Hats off to everyone More
by DMEYER20
