Heiser Toyota - Service Center

The staff were nice and professional. Also, I did not have to wait very long. Also, I did not have to wait very long. More

Very average. Disappointing that car wash is not running (again). Disappointing that the vehicle doesn't get a basic look over (brake fluid, wiper fluid, brake pad Disappointing that car wash is not running (again). Disappointing that the vehicle doesn't get a basic look over (brake fluid, wiper fluid, brake pad level, tire treads) during oil change appointment. More

Took too long for a simple tire balance and rotation 2 hours for that and wasted most of my mornings hours for that and wasted most of my mornings More

Everything was ok until I find out that whoever did work on my car went through the glove compartment, tried to shove everything back, and broke my glasses. So free tire rotation somehow end up with costing on my car went through the glove compartment, tried to shove everything back, and broke my glasses. So free tire rotation somehow end up with costing me over $200. Unfortunately, glasses were inside of a soft case and I noticed the damage only when got home. More

It took too long to get checked in. Would like the car washed prior to handing back over. Taking it in myself and then finding out the service center's car wash is 'down.' Is extremely Would like the car washed prior to handing back over. Taking it in myself and then finding out the service center's car wash is 'down.' Is extremely frustrating. It's enough to make the appt and get in. To have to come back to some unknown time (if the car wash is open again) is ridiculous More

Quick friendly and respectful The service was great. The employee was very kind and helped me with everything he was amazing The employee was very kind and helped me with everything he was amazing More

Completed what needed to be done faster than expected and yo my satisfaction. Completed what needed to be done to my satisfaction and faster than expected. Also recommended additional maintenance in the near yo my satisfaction. Completed what needed to be done to my satisfaction and faster than expected. Also recommended additional maintenance in the near future. More

We got what we went in for plus we got the front seat fixed. We were kept informed along the way what was being done and how long it would take until it was finished. There were no surprises in cost. fixed. We were kept informed along the way what was being done and how long it would take until it was finished. There were no surprises in cost. More

Nice people but slow service. Always trying to sell you another service which I’m sure they’re taught to do. Always trying to sell you another service which I’m sure they’re taught to do. More

He went through all my past visits to ensure I had all that I needed in this visit that I needed in this visit More