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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,098 Reviews

4,098 Reviews of Heiser Toyota - Service Center

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March 07, 2023

Quality is good but it took almost two months to get my van fixed, and minus issue More

by nco_koj2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
Mar 13, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We apologize for the long wait and we look forward to your next visit.

March 07, 2023

Service was very good. Quick turnaround time. The rep was very helpful. Didn’t know the RAV4 needed fluid replacement. Recommended to sign up with for a Toyota car care acc More

by JESKORAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carlson
Mar 13, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 07, 2023

Kind and courteous service department. Always have had professional work done to my vehicle without ever having an issue. More

by NMELLIS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter
Mar 13, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 06, 2023

The experience working with their service writers has been much better lately. It used to be subpar. More

by cecibean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 05, 2023

Always an good experience dealing with the staff in you automotive department, guys back there are awesome More

by bootyboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas lowther
Mar 06, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 04, 2023

Vincent and the staff are very friendly, and always do a great job servicing our cars! More

by monamorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 04, 2023

I always go back to Heiser Toyota for service because I trust them. That is where I purchased vehicles More

by DYANKO62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton, Kevin was awesome- i appreciate his outstanding customer service
Mar 06, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 04, 2023

Friendly service. Attention to detail was good. Wait time was long for having a scheduled appointment. More

by BBLASZAK004
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carlson
Mar 06, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 04, 2023

They are good, but not great. They provide ok customer service, but don't go the extra mile to help you. More

by Toyota Fan
Recommend Dealer
Yes
Employees Worked With
Jose Colton
Mar 06, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 04, 2023

Amazing experience. Everyone we talked with was great. Will be buying from here again. Also will be having all services done here. Great job!! More

by JCTOFTE
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorgo was amazing!!
Mar 06, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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