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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,097 Reviews

4,097 Reviews of Heiser Toyota - Service Center

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December 17, 2022

Everything was completed satisfactory and they were quick with the service. They explained everything that was done. More

by Jowen31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel and Bryan Luedtke
Dec 20, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 16, 2022

I know I signed up to have tires rotated with oil changes but I just bought brand new tires 2 months ago because the original ones were not any good. So I told them do not rotate my tires and the guy said th More

by MEGAPRNZES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Dec 20, 2022 -

Heiser Toyota responded

Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com so we can better understand what happened during your experience.

December 15, 2022

Great service, they got me in and I was done under the time frame they promised. Thanks Heiser ! More

by CLINT.KIELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 16, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 15, 2022

I had an oil change for my Toyota Siena. Everything was done very efficiently and it took less than 45 minutes. More

by JORGEMIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
Dec 16, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 10, 2022

Great place! Great customer service. They treated us like we were the only customers there More

by Milwjessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Dec 16, 2022 -

Milwjessie responded

Thanks, Darrin Henry and Heiser Toyota...

December 09, 2022

I have always had quick and thorough care of my Prius at Heiser Toyota. Repairs have been completed in a timely manner and I was kept informed of progress as I waited. More

by Trucker Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Dec 09, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 09, 2022

Greetings, The service I had was very professional, especially from my main point of contact, Kevin. He did a wonderful job at keeping me updated throughout the maintenance of my vehicle. However, I do More

by :Abdirahman-ali: Mohamed.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
Dec 16, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 08, 2022

We very recently bought a car for my teenage son at Heiser. They were a few small issues we noticed after the purchase and we were concerned for safety. Heiser fixed them without charging us and we gr More

by Jjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

December 08, 2022

It was difficult to get attention checking in and the the technician had difficulty finding my file and determining what services I needed.. But most people in service dept were polite and friendly More

by TJEBERT
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t know any namespace
Dec 09, 2022 -

Heiser Toyota responded

Dear valued customer, We apologize for the inconvenience you experienced during your appointment. It is always our goal to exceed the customers’ expectations. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

December 08, 2022

Tom was very help solving my problem Connecting my phone to the car dash Board More

by TOMYD1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in Service Department
Dec 09, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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