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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,113 Reviews

4,113 Reviews of Heiser Toyota - Service Center

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January 14, 2022

Service was professional and courteous. Pricing was competitive and in the range of everyone else with the security of the dealership doing the work. You couldn't ask for more. More

by HERBCABINETMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Jan 19, 2022 -

Heiser Toyota responded

Dear Herb, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 14, 2022

Customer service isn't what it used to be. People here just gives me the sales man vibes. Trying squeeze every penny out of me. It's horrible enough when trying to sell me a car. Now it's when I'm just tr More

by ythao314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Arciszewski
Jan 18, 2022 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

January 14, 2022

Great and friendly services. Took a little longer than I would like but regardless the job got done. More

by FRANCISYANG89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Heiser Toyota responded

Dear Francis, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 13, 2022

Professional & courteous service at this dealership. My van was completed in a timely manner & the service representative kept me apprised of the work being completed. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Heiser Toyota responded

Dear Carol, Thank you for taking the time to leave us a 5-star review! We are pleased to see that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 12, 2022

Everyone was friendly, courteous, and professional. I come there from West Bend because of the service. More

by JAIRWIN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Nelson, Mike Marx
Jan 13, 2022 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to see that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 12, 2022

I have always enjoyed going to Heiser Toyota for service. Everyone is always friendly . A ++ service. More

by HARLYMAMA77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski, Shane Albrecht, Mike Marx, Noah Patnode
Jan 13, 2022 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to see that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 11, 2022

Fast, confident, and good serviecs. I wil refer to my friend if they need for devices. More

by L.T.A2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Jan 13, 2022 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to see that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Jan 14, 2022 -

L.T.A2012 responded

Thank you.

January 11, 2022

Work was done properly and promptly. Work was completed in short amount of time yesterday. More

by rogerbouche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Jan 13, 2022 -

Heiser Toyota responded

Dear Roger, Thank you for taking the time to leave us a 5-star review! We are pleased to see that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 11, 2022

Everyone is friendly and polite and they treat me with respect. They make it possible to get and appointment easy More

by DeeDee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Heiser Toyota responded

Dear Dee Dee, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 10, 2022

The team of experts were professional, courteous and provided excellent service to my car. Thank you so much. More

by Westsj03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to see that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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