4,137 Reviews of Heiser Toyota - Service Center
Nice, polite, and patient. The young lady got me an appointment speedly with no hesitation. They got me in on time and out. Also a complimentary car wash. Thank you for your service and time. appointment speedly with no hesitation. They got me in on time and out. Also a complimentary car wash. Thank you for your service and time. More
I’ve bought cars at Heisers since it was on 76th and Good Hope and for the most part been satisfied! I will be possibly looking for a 2021 Camry hybrid! I have trouble with service, when I call no one picks Hope and for the most part been satisfied! I will be possibly looking for a 2021 Camry hybrid! I have trouble with service, when I call no one picks up the phone. More
I have 3 Toyota vehicles and have had them all serviced there. I have been using your service department for about 10 years. I may not bring all in future. I used to trust that I was only being recommende there. I have been using your service department for about 10 years. I may not bring all in future. I used to trust that I was only being recommended items that I need. Now I am not so sure. Very annoying that brake recommendation always have rotors calipers and pads. Another shop said I only need pads. This time was told need shocks and struts with no real explanation. $1500. Six months prior there was no sign of wear. Now I need to get a second opinion because I am no longer trusting these big ticket recommendations. Perhaps lay out options. More
My interaction with Joe and Vincent is always great each time. These 2 are knowledgeable, friendly and thorough. I always look forward to working with them whenever I take my car in for service. time. These 2 are knowledgeable, friendly and thorough. I always look forward to working with them whenever I take my car in for service. More
No work was needed for my recall. It was free. Done No work was needed for my recall. It was free. Done done done a a a a a a a a a a a a No work was needed for my recall. It was free. Done done done a a a a a a a a a a a a More
All around GREAT service! Very friendly staff! I was looking for a coupon for the serviced I received and the service tech found one for me. I'm a very satisfied customer. looking for a coupon for the serviced I received and the service tech found one for me. I'm a very satisfied customer. More
Always friendly and professional. Got me in and out quickly and provided a nice loner. The maintenance department is the reason I keep coming back to Heiser Toyota. quickly and provided a nice loner. The maintenance department is the reason I keep coming back to Heiser Toyota. More
Tire replacements that I wasn’t expecting. The OEM tires are too soft of a rubber. I also learned you should run the tires at 3-5 lbs. more than the door sticker which is geared toward softer ride which is are too soft of a rubber. I also learned you should run the tires at 3-5 lbs. more than the door sticker which is geared toward softer ride which is worse on tire wear and gas mileage. They were able to get the Continental Tire I found was rated best for my car and at a buy 3 get 1 free price. More
The price quoted for a thermostat and two hoses plus a flush out came to in excess of $900. The price for the work was too much. I understand now that I cannot return to your company for any work because flush out came to in excess of $900. The price for the work was too much. I understand now that I cannot return to your company for any work because the amount charge will be in excess to what I can pay. More
Made appt for oil and emissions. Got there on time, told was after hours for emissions so had to come back for that another day. Swear must have put in the wrong oil as car has started knocking terribly wh was after hours for emissions so had to come back for that another day. Swear must have put in the wrong oil as car has started knocking terribly when engine turns on and miles per gallon has dropped from 45 to 32 on the 3 fill ups since oil change on my hybrid More