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This rating includes all service center reviews, with more weight given to recent reviews.
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4,097 Reviews of Heiser Toyota - Service Center
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November 11, 2020
Joe always shows genuine concern for my repair needs. He is both personal and professional. I was disappointed hear that my water pump was starting to fail before 100,000. But I know no car is perfect. is both personal and professional. I was disappointed hear that my water pump was starting to fail before 100,000. But I know no car is perfect. More
by fishx4
Verified CustomerEmployees Worked With
November 10, 2020
This toyota dealership did an excellent job with my scheduled maintenance appointment. Fast and ontime estimates. I appreciate their service. Thank you for the fine work! scheduled maintenance appointment. Fast and ontime estimates. I appreciate their service. Thank you for the fine work! More
by MCHAN777
Employees Worked With
Kevin Garski
November 09, 2020
Compliments to my service tech Jose for a job done right. Pleaselet him know. As simple as doing your job right the first time can make your customer happy. Thanks. Pleaselet him know. As simple as doing your job right the first time can make your customer happy. Thanks. More
by JOSHUAATRAN
Employees Worked With
November 04, 2020
In and out. Pretty quick, and pretty safe for an oil change. What is up with the twenty five word minimum? Enough already alright. Pheww. change. What is up with the twenty five word minimum? Enough already alright. Pheww. More
by KJHENRICS
Employees Worked With
The lady in the service depatment
November 03, 2020
Shane Albrecht was wonderful. Very helpful and informative. Great experience. He was very willing to answer my questions in terms I could understand. Thank you informative. Great experience. He was very willing to answer my questions in terms I could understand. Thank you More
by DAWN.OLEZAK
Employees Worked With
Shane Albrecht
November 02, 2020
I appreciate the atmosphere at the service department. The staff is always accommodating best they can and friendly snd professional. I had an issue that caused an oil leak and Heiser fit me in to fix it The staff is always accommodating best they can and friendly snd professional. I had an issue that caused an oil leak and Heiser fit me in to fix it on a busy Saturday after I towed my car there. More
by BAUERGK
Employees Worked With
Other Employees :
Tracy also friendly (gal taking paperwork/payments)
October 28, 2020
Service was very good Great communication by Kayla via Service was very good Great communication by Kayla via text and follow up with me Look forward to seeing you again Enjoy the ease of your servic Service was very good Great communication by Kayla via text and follow up with me Look forward to seeing you again Enjoy the ease of your service More
by ken
Employees Worked With
Kayla
October 27, 2020
Love Heiser! Everyone is friendly, fast, and efficient! I’m not sure who my service person was, but he was very nice and friendly. Thank you! I’m not sure who my service person was, but he was very nice and friendly. Thank you! More
by RUBYSLIPPERS90
October 26, 2020
Tire rotation not completed. Tech said he checked glove box for wheel lock. Said he checked glove box. Maybe missed it. Checked when I got home. It was there. box for wheel lock. Said he checked glove box. Maybe missed it. Checked when I got home. It was there. More
by BKUTNEY
Employees Worked With
October 26, 2020
Battery not switching over as quickly as it was prior to both of my 5K and 10K mile services. Almost like it was turned down, or altered. Not to mention my MPG's have ebbed, and now seemingly plateaued, sin both of my 5K and 10K mile services. Almost like it was turned down, or altered. Not to mention my MPG's have ebbed, and now seemingly plateaued, since I brought it in. Really makes me wonder. More
by MCURLEYJACOBS0812
