Heiser Toyota - Service Center

Fantastic people who truly care. They listen and act fast. Outstanding customer service. Maryanne the manager is sincere when she says ‘today is YOUR day’. This is a family business and everyone should fast. Outstanding customer service. Maryanne the manager is sincere when she says ‘today is YOUR day’. This is a family business and everyone should go there More

This visit showed a team that went above and beyond to service my car. Although the rattling is still present and will be an on going fix I am confident that Toyota is represented well through this dealer service my car. Although the rattling is still present and will be an on going fix I am confident that Toyota is represented well through this dealer. Time will tell. More

My visit to the service center was excellent. I truly appreciate how professional the staff at the center were, I will continue to bring my truck for services. appreciate how professional the staff at the center were, I will continue to bring my truck for services. More

I visited for a 100k visit with emphasis on a low shakey engine rumble that is still present. I am unemployed and can spend more than I did for the service I recieved. That work was completed. engine rumble that is still present. I am unemployed and can spend more than I did for the service I recieved. That work was completed. More

I bought my car from Heiser Toyota in 2007; I have been bringing my Toyota Matrix there ever since then, for service. I appreciate that the employees are always conscientious about explaining to me what h bringing my Toyota Matrix there ever since then, for service. I appreciate that the employees are always conscientious about explaining to me what has been done on the car, why the work was needed. More

Service - Home Pick Up Pick up was flawless. Team arrived on time to pick up vehicle and delivered back within a few hours, I hope that service continues to occur Pick up was flawless. Team arrived on time to pick up vehicle and delivered back within a few hours, I hope that service continues to occur More

Poor communication, hours late, was lied to that they were on their way when they weren't, overall terrible experience that I hope not to repeat were on their way when they weren't, overall terrible experience that I hope not to repeat More

This was my first visit to this location which I found hard to get to. And because of Covid there were no drinks available which I wished someone had told me as I was very thirsty and had I known I would hard to get to. And because of Covid there were no drinks available which I wished someone had told me as I was very thirsty and had I known I would have brought water but that is a minor detail. Had a bit of a wait as one service guy was on the phone. Service guy wasn’t all that friendly but again with masks it’s hard. Work was done quickly but I like when they bring back your car clean instead of getting a ticket and you have to do yourself, that’s why I took one star away and I’m not sure if that is their norma practice or because of Covid More

Oil Change and Brake Job Service was thorough and reasonable for the amount of work done. I also appreciated the expediency in which my car was serviced. Thank you. Mark Service was thorough and reasonable for the amount of work done. I also appreciated the expediency in which my car was serviced. Thank you. Mark More

During my visit everything looked dirty. No masks or social distancing. Service took much longer than expected, even with an appointment. I’ve purchased and serviced my Orius at Heiser for 5 years. social distancing. Service took much longer than expected, even with an appointment. I’ve purchased and serviced my Orius at Heiser for 5 years. More