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4,100 Reviews of Heiser Toyota - Service Center
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June 04, 2020
Friendly staff. Tria Lee went above and beyond to help with my recent car purchase. Clean facilities. I was impressed by this dealership's commitment to customer safety by following public health guidelin with my recent car purchase. Clean facilities. I was impressed by this dealership's commitment to customer safety by following public health guidelines. More
by HK
Verified CustomerEmployees Worked With
Tria Lee, Trevor Tucek
May 30, 2020
Servcie Deficiencies One of my fleet trucks was in for brake service three weeks ago and just last week the brake actuator pump had to be replaced for $3,000. Why wasn't One of my fleet trucks was in for brake service three weeks ago and just last week the brake actuator pump had to be replaced for $3,000. Why wasn't that caught three weeks ago? This isn't the first time a major repair was required shortly after service. We will be taking our trucks else where for service in the future. More
by JHUNT7
Employees Worked With
Bob Arciszewski
May 30, 2020
Great service - making sure our car was repaired!! Went above and beyond to help us, especially during this difficult time of pandemic! Thank you Toyota! above and beyond to help us, especially during this difficult time of pandemic! Thank you Toyota! More
by rianoje
Employees Worked With
May 27, 2020
Great as alwaays! Courteous service, helpful, quick. I am very pleased with Heiser Toyota since I leased my first RAV4. all my sales or service calls have been fine. Courteous service, helpful, quick. I am very pleased with Heiser Toyota since I leased my first RAV4. all my sales or service calls have been fine. I will say excellent! More
by PDETUNCQ
Employees Worked With
sorry I don't remember anyone's name.
May 25, 2020
Everything went well. We were just having the cover put on the back of the truck. I had a small window of availability so I dropped it off the night before and they brought it to my home by 12pm the next d on the back of the truck. I had a small window of availability so I dropped it off the night before and they brought it to my home by 12pm the next day. More
by CHARLEEVB
Employees Worked With
May 23, 2020
Excellent customer service. Dana was awesome. The service department did a really good job of identifying what needed repair and maintenance done on my car and gave me a quote before they proceede The service department did a really good job of identifying what needed repair and maintenance done on my car and gave me a quote before they proceeded with the work. More
by KARENLKONICEK
Employees Worked With
Dana Schilz
May 23, 2020
They do what needs to be done but you may find that each service advisor has a different level of knowledge. If I ask them to grease the drive shaft one will tell me it’s every 75K and the other will say ea service advisor has a different level of knowledge. If I ask them to grease the drive shaft one will tell me it’s every 75K and the other will say each oil change. More
by Educated Buyer
Employees Worked With
Dana Schilz
May 22, 2020
It was an excellent experience. I have always liked bringing my car in for service. Everybody is friendly, and knowledgeable. I will continue to bring my car to Heiser Toyota. I have always liked bringing my car in for service. Everybody is friendly, and knowledgeable. I will continue to bring my car to Heiser Toyota. More
by RICKG2
Employees Worked With
Bob Arciszewski
May 22, 2020
Dana S is amazing! I really enjoy taking my car to be serviced at Heiser Toyota because of the personal care and concern of the receptionists and workers. Dana Schilz k I really enjoy taking my car to be serviced at Heiser Toyota because of the personal care and concern of the receptionists and workers. Dana Schilz knows me by name and takes a sincere interest in my repair and upkeep needs. Thanks for the excellent service! More
by tom.saleska
May 20, 2020
Service excellent! Customer service: needs improvement! Didn’t feel welcome. I thought the cashier had a really nasty attitude. It would probably be a good idea for people in the service department to greet Didn’t feel welcome. I thought the cashier had a really nasty attitude. It would probably be a good idea for people in the service department to greet ALL customers being that there are tons of options. I really disliked the cashier. Very indifferent. More
by FOLEY39
Employees Worked With
