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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,102 Reviews

4,102 Reviews of Heiser Toyota - Service Center

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May 06, 2020

Clean , friendly , and honest. A great place to go to buy a car or get service done. The free car wash is also a plus! More

by PAULG6
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you very much for your recommendation! We look forward to seeing you again. Sincerely, Heiser Automotive

May 05, 2020

My service was quick and efficient, I’m not sure what the gentleman’s name was that checked me in but he was gave great customer service. The gentleman highlighted in this survey is not the one who checked m More

by RUBYSLIPPERS90
Recommend Dealer
Yes
Employees Worked With
Not sure what his name was
May 05, 2020

Unsatisfactory I have a 2019 Toyota Highlander and the service tech did not correct my issue. I'm still experiencing issues with my front sensors on this new vehicle More

by MarvinHarmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent Lor
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Heiser Toyota responded

Dear Marvin, We are very sorry to hear that you were dissatisfied with your recent service, Our department manager Joe Vicari will be giving you a call to learn more about your concerns and how we can resolve them. Thank you, Heiser Toyota

May 01, 2020

When I called for service I requested a number of things, one was a tire rotation, this did not get done. The leaking brake caliper was repaired, but the brake fluid that had leaked on the tire and rim was n More

by dbstillings
Recommend Dealer
No
Employees Worked With
Bob Arciszewski
May 01, 2020 -

Heiser Toyota responded

Dear Valued Customer, We sincerely apologize for the oversights during your last visit. Our service manager will be calling you to address your concerns. Sincerely, Heiser Automotive

May 01, 2020

I appreciated the pick up and delivery service. It was very convenient. I hope you continue doing that even after this pandemic situation. Thank you. More

by SHISHTER5
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Heiser Toyota responded

Dear Valued Customer, We are so happy to hear that you enjoyed our pick up and delivery service! Thank you or choosing Heiser for your service needs. We hope to see you soon. Heiser Automotive

May 01, 2020

Great service and communication Appreciated the pick up and delivery service, along with the great ongoing communication about status of work being completed! Vincent was great! Wa More

by HARV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Heiser Toyota responded

Dear Valued Customer, We are so happy to hear that you enjoyed our pick up and delivery service! Thank you or choosing Heiser for your service needs. We hope to see you soon. Heiser Automotive

May 01, 2020

Work was done well. I appreciated that the work was done well and they kept me informed. They informed me about other work that could be done on the car. More

by KCASPER52
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Heiser Toyota responded

Thank you very much for your positive feedback! We appreciate the opportunity to service your vehicle and look forward to seeing you again.

May 01, 2020

Thank you We were treated very well and everyone was kind and respectful of the virus concerns. The service and communication are appreciated. Thanks again for More

by HOWARDPBROWN
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Serna
May 04, 2020 -

Heiser Toyota responded

Thank you very much for your positive feedback! We appreciate the opportunity to service your vehicle and look forward to seeing you again.

April 30, 2020

Best Dealership in Town I have been a Heiser customer for over 20 years and have always had great service. The staff is friendly, knowledgeable and willing to help. More

by SteveM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
Apr 30, 2020 -

Heiser Toyota responded

Dear Steve, Thank you so much for the fantastic feedback. We are so pleased to have you as a loyal customer all these years. We look forward to seeing you again soon! Heiser Toyota

April 30, 2020

I brought in my 4 runner for its 5000 mile covered service and the service tech was very friendly and helpful. After the service he showed me all work performed and insured I was satisfied before I le More

by KRANZRONALD
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

Heiser Toyota responded

Thank you very much for your positive feedback! We appreciate the opportunity to service your vehicle. Heiser Toyota

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