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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,137 Reviews

4,137 Reviews of Heiser Toyota - Service Center

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March 09, 2020

Delighted Service was quick and easy, in and out within approximately 30 minutes, Service Advisor was professional and friendly. Free car wash was an added plus More

by RJMORGENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Mar 12, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 05, 2020

Everything was great. Service person was awesome including Song yang. Will come again and tell family and friends too. great environment and friendly people. Greatness! More

by THAOC86
Recommend Dealer
Yes
Employees Worked With
Song Yang, Dana Schilz, Bob Arciszewski
Mar 05, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 05, 2020

Timely, friendly, and efficient Staff is friendly and scheduled appointments run on-time. They take the time to explain vehicle issues and work with you to find the most cost effec More

by JMH71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 05, 2020

Quick return The oil change & tire rotation was done quickly. I was back on the road in less than an hour. Everyone involved was friendly and courteous. More

by KATHYCORVETTE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Mar 05, 2020 -

Heiser Toyota responded

Dear Kathy, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 04, 2020

God Service I took my-Toyota Rav 4 in for the 15,000 mile check. The vehicle was promised when ready.and all necessary work was completed. More

by SULLY5222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 02, 2020

Oil change and tire rotation. They did a good job, and fairly quickly for a dealership.I have been taking my Camry Hybrid there since I bought it back in 2013. More

by FRITZCHRISM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee, Dana Schilz, Bob Arciszewski, Amy Bobber
Mar 03, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 02, 2020

New tires for Prius Thanks to Heiser for reminding us that new tires were needed on our 2017 Prius. The whole experience went well, and now we're driving on safer tires. More

by HERREWIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Mar 03, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 02, 2020

Good service, good personnel and popcorn! The service area was very busy. I had an appointment and though the service took longer than expected, Brian Hall did a great job moving things along More

by jjankovich
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Nicholas Siebenlist
Mar 03, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you've continued to have a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 02, 2020

I've been getting serviced here for about 2 years. Today was the first time that I was told that I only need an oil change everything 10K miles. The sticker that is placed inside of the car always has that More

by sharonh7857
Recommend Dealer
No
Employees Worked With
Vincent Lor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Heiser Toyota responded

Dear Sharon, We are so sorry to hear you were not happy with your last service encounter. Can you please private message us your contact information so our manager can contact you to better address your concerns? Thank you

March 02, 2020

I came in to get service (Oil change) to two vehicles and ended up purchasing a new vehicle as a surprise to my husband. The entire team working with me made his surprise special and I really appreciate it! More

by kgibbons1
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
Mar 03, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that Al and the Heiser team made this a special experience for you and your husband. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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