Heiser Toyota - Service Center

15K Mile CheckUp ---------painless very busy day for Service Dept. however, in/out in 90 minutes as promised by Service Writer. Everything I asked to have done/looked at was completed w very busy day for Service Dept. however, in/out in 90 minutes as promised by Service Writer. Everything I asked to have done/looked at was completed without charge! Really appreciate the commitment to quality. More

Outstanding service! Everyone was very professional, friendly, prompt, and provided excellent care for my vehicle! The customer environment is welcoming, clean, and I enjo Everyone was very professional, friendly, prompt, and provided excellent care for my vehicle! The customer environment is welcoming, clean, and I enjoy the complimentary beverages and snacks! More

60,000 mi service The service was quick for 60,000 mi servicing on my 2016 Sienna and Service Advisor Vincent was very helpful in explaining about the work that would b The service was quick for 60,000 mi servicing on my 2016 Sienna and Service Advisor Vincent was very helpful in explaining about the work that would be done. More

Excellent Service Was met within a minute with the Sevice Advisor. Service was completed within a hour and I was on my way home. Enjoy coming here. Was met within a minute with the Sevice Advisor. Service was completed within a hour and I was on my way home. Enjoy coming here. More

Oil change and tire rotation Chue was very friendly the work was done in less time than expected - 45 mins not the hour they said. Problem was the payment person, no greeting, no Chue was very friendly the work was done in less time than expected - 45 mins not the hour they said. Problem was the payment person, no greeting, not friendly and no thank you! She was not someone I like giving my money to. Four stars does not reflect Chue, it would have been five if the woman at the payment desk was friendlier..... Even other employees said hi and Happy New Year!. More

very convenience' The service that was provided was very quick and efficient. They provided accommodations to pass the time. They also provide free Wi-Fi which was very The service that was provided was very quick and efficient. They provided accommodations to pass the time. They also provide free Wi-Fi which was very convenient. More

1hr+ for a tire rotation Visit was subpar from the start, understaffed service desk with a long wait to get checked in for the appt. Then learned all that was scheduled was a Visit was subpar from the start, understaffed service desk with a long wait to get checked in for the appt. Then learned all that was scheduled was a tire rotation, However after an hour of waiting we finally insisted on a status update only to find the car had been done for a bit they just didn’t take the time to get us. We voiced our frustration and they did waive the $15 charge for the rotation, but we still felt like we wasted a lot of time. We have had much better experiences here before, this wasn’t a good day for them. More

Awesome service Once again my appointment was on time and didn’t take very long. Every employee I crossed paths with was super friendly and answered my questions abou Once again my appointment was on time and didn’t take very long. Every employee I crossed paths with was super friendly and answered my questions about my newer vehicle. I couldn’t be happier! I would buy my next new vehicle from Heiser. More

Good Service Scheduling an appointment online was easy. They were ready for me when I got there. They got the service done quickly and contacted me as soon as it Scheduling an appointment online was easy. They were ready for me when I got there. They got the service done quickly and contacted me as soon as it was complete. I stopped going to the dealership that we purchased our Toyotas from because their service sucked. I keep coming back to Heiser because the service is exceptional. More

Leaking tire My tire was leaking air after a tire rotation, they got me in that day and fixed it, no charge. Everyone was very nice and efficient My tire was leaking air after a tire rotation, they got me in that day and fixed it, no charge. Everyone was very nice and efficient More