Heiser Toyota - Service Center

1hr+ for a tire rotation Visit was subpar from the start, understaffed service desk with a long wait to get checked in for the appt. Then learned all that was scheduled was a Visit was subpar from the start, understaffed service desk with a long wait to get checked in for the appt. Then learned all that was scheduled was a tire rotation, However after an hour of waiting we finally insisted on a status update only to find the car had been done for a bit they just didn’t take the time to get us. We voiced our frustration and they did waive the $15 charge for the rotation, but we still felt like we wasted a lot of time. We have had much better experiences here before, this wasn’t a good day for them. More

Awesome service Once again my appointment was on time and didn’t take very long. Every employee I crossed paths with was super friendly and answered my questions abou Once again my appointment was on time and didn’t take very long. Every employee I crossed paths with was super friendly and answered my questions about my newer vehicle. I couldn’t be happier! I would buy my next new vehicle from Heiser. More

Good Service Scheduling an appointment online was easy. They were ready for me when I got there. They got the service done quickly and contacted me as soon as it Scheduling an appointment online was easy. They were ready for me when I got there. They got the service done quickly and contacted me as soon as it was complete. I stopped going to the dealership that we purchased our Toyotas from because their service sucked. I keep coming back to Heiser because the service is exceptional. More

Leaking tire My tire was leaking air after a tire rotation, they got me in that day and fixed it, no charge. Everyone was very nice and efficient My tire was leaking air after a tire rotation, they got me in that day and fixed it, no charge. Everyone was very nice and efficient More

Keep you money Every time I go to this place it’s always an issue. I do not care to waste my time on this review and explain the situation. I will not return to this Every time I go to this place it’s always an issue. I do not care to waste my time on this review and explain the situation. I will not return to this dealership. More

below average Asked to have rear wiperblade reolaced with initial service of oilchange + tire rotation, an hour later they're tellin me the rear blade is bad asking Asked to have rear wiperblade reolaced with initial service of oilchange + tire rotation, an hour later they're tellin me the rear blade is bad asking if they should change it. Then my tires wouldn't make it thru winter, asked for price quote on tires, not replacing today[thur] tires were on sale thru Fri, told them i'd call, tires had to be ordered anyways. Called back Fri, then its they have to be put on by that day, + price they gave in writing was wrong- tires didn't qualify for sale, I would have to pay difference. SEE YA LATER!!! More

Took the car out to check the problems I was having. All staff are friendly and helpful. They take personal interest in you. Facility very clean. All staff will ask if you are being taken care of. I All staff are friendly and helpful. They take personal interest in you. Facility very clean. All staff will ask if you are being taken care of. I feel very comfortable here, like one of their family. More

30000 MILE SERVICE Very prompt and courteous. Staff was outstanding and helpful. Excellent waiting area to be productive while you wait. I would definitely recommend thi Very prompt and courteous. Staff was outstanding and helpful. Excellent waiting area to be productive while you wait. I would definitely recommend this location and their service department. More

Service Customers service was greate. A waiting area was cleaned and friendly. However the lightning in back area (coffee section) is to bright for laptop an Customers service was greate. A waiting area was cleaned and friendly. However the lightning in back area (coffee section) is to bright for laptop and notepad. Otherwise it greate. More

5000 maintenance Heiser has been great to work with. Everyone is so friendly! Love my Camry! Jorgo has been especially friendly and accommodating. I highly recommend t Heiser has been great to work with. Everyone is so friendly! Love my Camry! Jorgo has been especially friendly and accommodating. I highly recommend this dealership. More