Heiser Toyota - Service Center

Long wait We had an appointment yet it took over an hour to do an oil change and tire rotation. We could get that done closer to home (Grafton) in half the time We had an appointment yet it took over an hour to do an oil change and tire rotation. We could get that done closer to home (Grafton) in half the time. We will not be back. More

Quick reliable service Went in for 25000 service and all work was completed quickly. When the work was completed the serviceman went over the status report of my car and ex Went in for 25000 service and all work was completed quickly. When the work was completed the serviceman went over the status report of my car and explained everything. Very satisfied. More

Quality Service The young man who waited on me was friendly, conscientious, and considerate. I felt he actually LISTENED to what I was telling him and responded in a The young man who waited on me was friendly, conscientious, and considerate. I felt he actually LISTENED to what I was telling him and responded in an appropriate manner. This was a very satisfying experience. More

service what can i say it was an oil change tire rotation sat and waited for the work to be done and had a hot beverage what can i say it was an oil change tire rotation sat and waited for the work to be done and had a hot beverage More

Efficient and can do spirit. I thought I had made a mistake on making my appointment, they made it work and faster than I had anticipated. It worked out very well. I thought I had made a mistake on making my appointment, they made it work and faster than I had anticipated. It worked out very well. More

Staff was helpful, kind and efficient While the service staff was rotating my tires, changing my oil and doing the multi-point inspection, another member of the staff walked me to the part While the service staff was rotating my tires, changing my oil and doing the multi-point inspection, another member of the staff walked me to the parts department where a very helpful person changed the battery in my key (the buttons weren't working correctly). More

Responsive, friendly, timely and accurate I was an hour early. The service writer (Chue) had no issue getting me in for service and getting quick accurate service completed on my vehicle. He I was an hour early. The service writer (Chue) had no issue getting me in for service and getting quick accurate service completed on my vehicle. He was very pleasant and comprehensive concerning the review of service items on the vehicle. Service was also completed at a fair price. More

Great from start to finish Friendly service from the moment I dropped off my car to when I picked it up! Price was even a little less than I was quoted. It also took less then Friendly service from the moment I dropped off my car to when I picked it up! Price was even a little less than I was quoted. It also took less then the 2 hours I was told it would take. I like using Heiser service because everything seem very organized. More

Great service Dropped off van at a busy time for tire trouble. Gave me a ride to local restaurant so I could grab lunch and get some work done. Kept me apprised of Dropped off van at a busy time for tire trouble. Gave me a ride to local restaurant so I could grab lunch and get some work done. Kept me apprised of the diagnostics, fixed for minimal cost and picked me back up on time. Overall very happy with service. Worth the ride from Vernon! More

Great service From the moment I dropped my car off until my keys were returned to me I was treated with courtesy and treated as a valued customer From the moment I dropped my car off until my keys were returned to me I was treated with courtesy and treated as a valued customer More