Heiser Toyota - Service Center

Excellent service experience! This is my favorite place for maintaining all of our cars. The price is always affordable and they are fair and honest. Just love it! This is my favorite place for maintaining all of our cars. The price is always affordable and they are fair and honest. Just love it! More

New tires needed I needed new tires for my Toyota Highlander, Chue was very helpful in selecting a good tire at a good price and got me the rebate forms and showed me I needed new tires for my Toyota Highlander, Chue was very helpful in selecting a good tire at a good price and got me the rebate forms and showed me what I needed to do to get my rebate from Goodyear. We were in and out in a reasonable amount of time. More

Pleasant and timely Service on both family owned Avalons, one being Avalon Hybrid Dana in service department is always pleasant, helpful, knowledgeable, and informative Service on both family owned Avalons, one being Avalon Hybrid Dana in service department is always pleasant, helpful, knowledgeable, and informative. Service was done in a timely fashion and thorough More

Express oil change I didn’t have an appointment but they squeeze me in and it was very efficient. They estimated an hour and 15 minutes and it would be probably only 45 I didn’t have an appointment but they squeeze me in and it was very efficient. They estimated an hour and 15 minutes and it would be probably only 45 minutes which is good. I highly recommend the dealership More

10000 mile service Quick, efficient, complete!! I don't think that you should force the customer to leave at least twenty five words, before the review is acceptable. Quick, efficient, complete!! I don't think that you should force the customer to leave at least twenty five words, before the review is acceptable. More

Fast service Catalytic converter was not in stock and delivery was for the next business day. Good turn-around on getting needed parts from Chicago and having car Catalytic converter was not in stock and delivery was for the next business day. Good turn-around on getting needed parts from Chicago and having car ready earlier than promised. More

Chue Lee is an excellent service employee. He is very helpful and knowledgeable. My daughter and I would highly recommend him if service is needed on your vehicle. He is very helpful and knowledgeable. My daughter and I would highly recommend him if service is needed on your vehicle. More

Honda Accord My recent service experience was awesome! The service department addressed the issue that I had with my vehicle in a timely matter and the service adv My recent service experience was awesome! The service department addressed the issue that I had with my vehicle in a timely matter and the service advisor Chue was excellent, hands down the best!!! More

Hoping that 4th time is the charm Just had our RAV4 in for the 4th time to fix the blind spot monitor. Let's hope this does it. While people have driven cars without blind-spot monito Just had our RAV4 in for the 4th time to fix the blind spot monitor. Let's hope this does it. While people have driven cars without blind-spot monitors for years, the problem is that as a "safety feature" the warning message covers all other messaging (temperature, radio, etc) on the central panel - and of course, you have no blind-spot monitor. In addition, for this last service visit which lasted 4 days I needed to drive to my downtown office (instead of taking the bus), paying for parking and gas each day wondering/hoping if that day would be the day my car was fixed. The only day the service rep called was on the last day; all other days, I called around 4:15 - 4:30 to find out what was going on. They day the service rep was off, I couldn't get any information. As long as I had to bring the car in, I asked to have the emissions test done - two different service visits. Both times it wasn't done. The first time because the service rep was new (?!?); the second time because the machine was broken. And btw, so was the car wash. Best people in the place - the Cashiers. Alex was also good when we came in to talk about the end of the lease which is next month. The thought of having to deal with this service department gives my husband and I reason not to want to start over with a new car from Heiser. Too annoying. More

so far this going great. Good job on the alignment and oil change, will come back for tires next mouth if there any discount and tires alignment for the other truck. Good job on the alignment and oil change, will come back for tires next mouth if there any discount and tires alignment for the other truck. More