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This rating includes all service center reviews, with more weight given to recent reviews.
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4,097 Reviews of Heiser Toyota - Service Center
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September 05, 2019
Excellent customer service I have Always had excellent customer service! Thanks for the reminders! Thanks for taking the time to check in with me Joe Kuckuk! My service person I have Always had excellent customer service! Thanks for the reminders! Thanks for taking the time to check in with me Joe Kuckuk! My service person was kind and courteous. More
by TWARDAUTHOR
Verified Customer
September 04, 2019
Very nice place Service was very fast well done and a pleasant experience have been coming to this dealership for quite a while prices are a little high Service was very fast well done and a pleasant experience have been coming to this dealership for quite a while prices are a little high More
by BARBQ
Employees Worked With
Jose mechanic, Dana Schilz
September 04, 2019
Service appt It was fine. The work was done timely. Although the refreshments at the waiting area were lacking; coffee and popcorn. I would have expected a little It was fine. The work was done timely. Although the refreshments at the waiting area were lacking; coffee and popcorn. I would have expected a little more from a place that seems so polished. I've definitely been to multiple dealerships that have offered cookies, muffins, sodas etc... The service was just fine, but part of the customer experience is the waiting room. More
by BJAMESMITCH
Employees Worked With
N/A I don't remember anyone's name.
September 04, 2019
Excellent Service Always happy with everything I have done at Heiser.Everyone is always very friendly. Work is a Always done on time, plus you get a free car wash! Always happy with everything I have done at Heiser.Everyone is always very friendly. Work is a Always done on time, plus you get a free car wash! More
by LCJC50
September 03, 2019
Excellent service Excellent customer service, wouldn’t take it anywhere else, jobs done in a timely manner I would recommend this place for all my friends and families Excellent customer service, wouldn’t take it anywhere else, jobs done in a timely manner I would recommend this place for all my friends and families More
by kasivang1974
August 31, 2019
Professional service The service representative was very friendly and efficient checking me in. Service on my car was finished in a timely manner. The dealership has a co The service representative was very friendly and efficient checking me in. Service on my car was finished in a timely manner. The dealership has a comfortable waiting area for their customers. More
by SCHEUNEMANNMARY4
August 30, 2019
Get the basics done, quickly and professionally, but..... Service arranged in person, as online appt option not user friendly. I needed an oil change due to time, not miles. Oil change was quick and easy. Service arranged in person, as online appt option not user friendly. I needed an oil change due to time, not miles. Oil change was quick and easy. I also indicated that I periodically had gear shift issues (i.e. sometimes will not go into drive from park (like after ideling in park at a railroad crossing) without shutting off car and restarting). Charge $89 to troubleshoot problem!!!! No!!!!not happening! More
by PMESSNER
Employees Worked With
Vincent Lor
August 30, 2019
Chue was great at helping me. Thanks. Great customer service. Clean environment. When waiting for my service to be done, it was nice that there was a refreshment stand where I can take a s Great customer service. Clean environment. When waiting for my service to be done, it was nice that there was a refreshment stand where I can take a soda and eat some popcorn; if I wanted to. Thanks for the service. -Yeng More
by YENGVNNCR_TOYO
Employees Worked With
Another service agent across from Chue was also helpful, but I did not get his name. Thanks., Chue Lee
August 29, 2019
25000 Maintence Check Everything was great other than it took over an hour to rotate tires which I thought was a little long. The service technician was excellent giving me Everything was great other than it took over an hour to rotate tires which I thought was a little long. The service technician was excellent giving me this at no cost seeing I was one day over the 2yrs free service. More
by ldfman
Employees Worked With
Bob Arciszewski
August 29, 2019
Great care always Everyone is friendly and helpful everytime. I enjoy coming here even if its a bit of the way. My car is always taken care of and I'm always kept in th Everyone is friendly and helpful everytime. I enjoy coming here even if its a bit of the way. My car is always taken care of and I'm always kept in the loop. I even got to check out the new 2019 Camry XSE with Al so that made my day too! More
by JJIZLUCKY13
