Heiser Toyota - Service Center

Car was taken timely, and everything the work that was going to be performed was described to me in detail. going to be performed was described to me in detail. More

Peter kept me informed all the way. Through service. He gave md option s on how. to proceed and paid attention to my limits. Also came up with plan on how to proceed with future mainten Through service. He gave md option s on how. to proceed and paid attention to my limits. Also came up with plan on how to proceed with future maintenance need. I will keep working with him on future visits.Agreat member of your staff More

I’ve already done this. I was there 4 times within 16 days, and everything was done well. Peter was excellent. Please don’t ask me again. I was there 4 times within 16 days, and everything was done well. Peter was excellent. Please don’t ask me again. More

My car was acting up, wouldn't start, dash lights going crazy, weird clicking noise coming from the engine and my oil looking and smelling very odd. Got it in a told them about my concerns and they basical crazy, weird clicking noise coming from the engine and my oil looking and smelling very odd. Got it in a told them about my concerns and they basically shrugged off my concerns said probably just needs a new battery and sent me on my way after checking in my car. When my car was ready for pick up I arrived not knowing really where anything was located cause this was my first time ever at that dealership and the service people just shooed us away and rudely told us to go to the cashiers. We found it and the lady checked us out, she was at least really nice, but no one talked to us at all about what was done and how everything looked and sounded. It's not like I brought it in for routine maintenance, I got it in because I was having issues and was concerned. Wanted to start using this dealership because it was closer to my home and my experiences at Brookfield of Toyota hasn't been great either....but I guess I'll keep driving all the way out there because it was definitely better there then Heiser. More

Waited over an hour for tire rotation but Sam was really nice and apologetic yeah nice and apologetic yeah More

Chris from service was wonderful, personable, hard working, and efficient. They do need more staff hired as the department was clearly overworked. working, and efficient. They do need more staff hired as the department was clearly overworked. More

Peter was cordial and professional, however he could be more animated when first encountering a customer. The overall service experience was very positive. more animated when first encountering a customer. The overall service experience was very positive. More

Excellent, prompt service. Courteous checking. Completed in time reference projected. Clean waiting room with complimentary beverages, Courteous checking. Completed in time reference projected. Clean waiting room with complimentary beverages, More

Fast and efficient, made good use of my time. Everyone was helpful and friendly to me Everyone was helpful and friendly to me More

Excellent service and very friendly customer service and staff. I was in and out promptly. staff. I was in and out promptly. More