Helms Bros., Inc.

went above and beyond for a sale all the way in Florida , John and Mike are great communicators and quickly responded to my questions Thanks for the great experience enjoying my 2017 Tesla , John and Mike are great communicators and quickly responded to my questions Thanks for the great experience enjoying my 2017 Tesla More

Great experience. I am giving this review because i had an overall good experience at this dealership. From the sales person to the finance manager, they were helpful, I am giving this review because i had an overall good experience at this dealership. From the sales person to the finance manager, they were helpful, informative, professional, and patient. Often when buying a vehicle many of the sales reps are pushy and see dollar signs, but here the associates were respectful and patient, understanding it is a big decision and helped with whichever info or questions i had. More

Excited about my New ML350 I'm very excited about my new car. Mr Martin was a great salesman. He knew exactly what I wanted when I told him my story. Very professional and took I'm very excited about my new car. Mr Martin was a great salesman. He knew exactly what I wanted when I told him my story. Very professional and took his time to help me choose the perfect SUV. Job well done More

Had a great experience with Maurice Martin! Just bought a car today and my experience with Maurice was great! He is respectful and worked very well with helping me and my family. Just bought a car today and my experience with Maurice was great! He is respectful and worked very well with helping me and my family. More

Mike Altamura was excellent Best experience I had in buying a new vehicle. Mike was very knowledgeable and worked with me to get the exact car i needed. Thanks Mike! Best experience I had in buying a new vehicle. Mike was very knowledgeable and worked with me to get the exact car i needed. Thanks Mike! More

Mike Altamura awesome experience. Above and beyond. Best experience I have ever had buying a car. Great communication, Answered all my questions. I definitely recommend Mike at Helms b Above and beyond. Best experience I have ever had buying a car. Great communication, Answered all my questions. I definitely recommend Mike at Helms bro. Trust me you won't be disappointed. Good dealers are hard to find. This is my second Mercedes-Benz Thank you Mike. More

Helms Bros Lease Review Just got my brand new c300 from Helms Bros. It is beautiful from the inside to the outside. The salesman that helped me was Mike (@mikeymercedes). Mik Just got my brand new c300 from Helms Bros. It is beautiful from the inside to the outside. The salesman that helped me was Mike (@mikeymercedes). Mike did an excellent job of helping me with the car. He was very eager to help me with anything regarding the lease Any questions I had he answered throughly and quickly. I'm really happy with this car and I am looking forward to the next 3 years with it. More

Another excellent experience! Ever since February 2015, this has been my go to dealership. I've also referred anyone who's interested in purchasing a vehicle over here. The reaso Ever since February 2015, this has been my go to dealership. I've also referred anyone who's interested in purchasing a vehicle over here. The reason for that is simple. This place doesn't feel like a traditional dealership. You aren't greeted by a rude sales associate who follows you around everywhere trying to make a sale. Nor are you continuously being duped by the financial manager trying to inflate sales price one way or another. The experience here is different. Sales associates will of course inquire if you need help. But if you answer no, they leave you alone. They don't go practicing their obnoxious and annoying sales pitches. Nor do they stalk you from the distance. In fact, this place shouldn't even be called a dealership. The word dealership overtime has become synonymous with stealership, always trying to maximize their profits and make you leave the place with massive credit card debts. And granted even Helms Bros is a business and is there to make a profit. But the difference is that it does so while keeping your best interest at heart. Kelvin has been my go to guy since I first met him 2 years ago while purchasing my first Mercedes. He worked hard to guarantee that I can get the GL I desired without having to resort to a build at the factory. At that time, time was paramount due to a situation that is beyond the scope of this review. Since then, whenever I had an issue, Kelvin made the necessary calls to ensure the problem is resolved as quick as possible with the least amount of effort possible. Problems with service was resolved quickly. And all questions were answered promptly and courteously. When it was time to replace my secondary vehicle, I went to him. And now that it was time to replace my primary vehicle, I once again found myself going to Kelvin and Helms Bros. As usual, Kelvin helped me decide what I was looking for in a vehicle. Once that was decided, he was able to located a vehicle that was similarly optioned for me to test drive. During the test drive, I was so impressed with the vehicle that I decided to purchase that exact stock. Fast forward 24 hours later, I was driving away from the dealership with a new GLS550. And yes, not only do I like my cars to go fast, I want everything else to be done fast. I generally get very annoyed with wasted time. Now not everything can be perfect and due to a situation outside the control of Helms Brothers, there were issues with the process. The finance advisor was given wrong information from an outside source and I found myself in a situation where delivery would no longer have been possible in the time frame I had originally given Helms Bros as being mandatory to meet. A quick discussion with Suzanne quickly fixed everything. She got the car prepped for delivery despite being after hours, and even offered to compensate for the wasted time by offering a meal. At this point. it is clear to me that Suzanne has an amazing business management and leadership skill and is singlehandedly changing my perception of what a dealership really should be. In fact, I can’t go to another dealership due to their horrible service and I blame that entirely on Suzanne! Now this is a long review, too long for me to go back and read over. As such, I apologize if it is difficult to read and for any grammar mistakes. But I must stress that I could not be happier about the experience. Thank you Kelvin, Suzanne, and Helm Bros for everything! More

Excellent Service I have purchased a few cars from this dealership, Maurice Martin has been my sales person and he is an excellent sales person, super patient and expla I have purchased a few cars from this dealership, Maurice Martin has been my sales person and he is an excellent sales person, super patient and explains everything. Even if I have questions after I bought the car he is always willing to help and go the extra mile. Overall great service and great dealership. More

Wonderful Experience I can't say enough about how wonderful & easy Maurice made the process of getting my new car. I can be indecisive & he very kindly helped me through t I can't say enough about how wonderful & easy Maurice made the process of getting my new car. I can be indecisive & he very kindly helped me through the process. This is the second vehicle I've leased from Helms Bros & again, they've exceeded my expectations. Maurice has even been helpful after the sale. Thank you again Maurice ! More