Suzanne Cochrane
Suzanne Cochrane at Helms Bros., Inc.

Suzanne Cochrane

General Manager

Helms Bros., Inc.

208-24 Northern Blvd
Bayside, NY 11361

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4.8
118 Reviews

Suzanne started her career at Helms Bros. in 1982 as a receptionist/biller and over the last 30 years has held many position in the dealership. She has been the General Manager since graduating NADA GM training in 2000. "My passion for the industry has led to an amazing career and an attitude that I impart on all my team members. I am grateful for the opportunity to accommodate the automotive needs for so many clients and continually strive to exceed their expectations always." Suzanne's other interests are health, fitness, reading and anything that pertains to self -improvement. She resides on Long Island with her husband and twin daughters.

4.8

118 Reviews

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118 Reviews of Suzanne Cochrane

June 25, 2026

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Suzanne and the team were EXCEPTIONAL to work with! From start to finish the process was consultative, seamless and enjoyable. There was an abundant of inventory to choose from, but Suzanne, Michael & More

by FERRIELLOM
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Recommend Dealer
Yes

Other Employees Tagged: Michael Tkach, Reginald Floyd Vanwroten

Jun 26, 2026

Helms Bros., Inc. responded

Hi there! Thank you for the wonderful feedback! We are so glad Suzanne, Michael, and Reggie worked together to find the perfect Mercedes for you and made the whole experience so personal and enjoyable. We will make sure the whole team sees this. Don't hesitate to reach out if there is anything else we can help with!

June 25, 2026

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Excellent customer service, efficient and courteous. Great experience over all. Would definitely go back and highly recommend the. More

by stroia2000
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Recommend Dealer
Yes

Other Employees Tagged: Michael Nekava

Jun 25, 2026

Helms Bros., Inc. responded

Hi there! Thank you for the kind words and the recommendation! We are glad the team delivered a great experience from start to finish. Don't hesitate to reach out if there is anything else we can help with!

June 10, 2026

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Jason was incredibly patient in helping me select the right car model. The staff at the dealership were all very welcoming, and I will definitely recommend my friends to buy their cars there in the futur More

by SHENLI_LI
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Recommend Dealer
Yes

Other Employees Tagged: Jason Chen

Jun 12, 2026

Helms Bros., Inc. responded

Hi there! Thank you so much for the kind words and the recommendation! We are so glad Jason was able to take his time with you and help you find the perfect fit. We will be sure to pass along your feedback to him. We look forward to welcoming your friends when they are ready. Please don't hesitate to reach out if there is anything you need!

June 05, 2026

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Great service! The representatives were extremely helpful, professional, and knowledgeable. They took the time to answer all my questions and made the entire proces More

by GY.PEREZ
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Recommend Dealer
Yes

Other Employees Tagged: Andrea Kass

Jun 10, 2026

Helms Bros., Inc. responded

Hi there! Thank you so much for this wonderful review! We are thrilled to hear that our team made the entire process smooth and stress free for you. We look forward to working with you again in the future. Please don't hesitate to reach out if there is anything you need!

May 24, 2026

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Great place to Lease or Buy a Mercedes! Very knowledgeable and nice people and they take full care of the clients ❤️❤️ More

by SPOULADIAN
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Recommend Dealer
Yes
May 26, 2026

Helms Bros., Inc. responded

Hi there, thank you for your kind words! We’re so glad you had a great experience and felt well taken care of by our knowledgeable team. We truly appreciate your support. Please feel free to reach out if you need anything.

May 14, 2026

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Leonard Mihailov was such a great salesman, i love my new car so much. I am very pleased with my purchase. More

by Flow
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Recommend Dealer
Yes

Other Employees Tagged: Leonard Mihailov

May 15, 2026

Helms Bros., Inc. responded

Hi there, thank you for your kind words! We’re so glad Leonard provided a great experience and that you’re loving your new car. That’s what it’s all about. Please feel free to reach out if you need anything.

May 08, 2026

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Salesman is amazing person very quick explaining about everything, dealer no problem, they sales you just what you need for you drive More

by JOSE_GOMEZ35
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Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Stampler

May 11, 2026

Helms Bros., Inc. responded

Hi there, thank you for your feedback! We’re so glad your salesperson made everything clear and helped you find exactly what you needed. It’s great to hear the process was smooth and straightforward. Please feel free to reach out if you need anything.

April 25, 2026

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I had a great experience at this dealership from start to finish. Mike, my salesman, was knowledgeable, patient, and never made me feel pressured at any point. He took the time to answer all my questions and More

by Stephen BMW
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Recommend Dealer
Yes

Other Employees Tagged: Michael Tkach

Apr 27, 2026

Helms Bros., Inc. responded

Hi Stephen, thank you for taking the time to share your experience! We’re so glad Mike provided a knowledgeable and supportive approach while making sure everything felt comfortable for you. It’s also great to hear Suzanne’s involvement helped make the process smooth and transparent. We truly appreciate your recommendation and kind words about the team. Please feel free to reach out if you need anything.

April 18, 2026

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Special thanks to Hoover making the whole transaction easy and fast. Super for his services More

by SIEYEUNKEE
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Recommend Dealer
Yes

Other Employees Tagged: Hoover

Apr 20, 2026

Helms Bros., Inc. responded

Hi there, thank you for your feedback! We’re glad to hear Hoover made the process quick and easy for you. We’ll be sure to share your kind words with him. Please feel free to reach out if you need anything.

April 17, 2026

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Superb customer service all around. The showroom experience down to the delivery was just fine. More

by LH1331
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Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Stampler

Apr 20, 2026

Helms Bros., Inc. responded

Thank you for the kind words. We are pleased to have exceeded your expectations. Please reach out if there is anything more we can do for you.

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