
Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Consistent Outstanding Customer Service My husband and I visited Helms Bros for the third time and leased our third Mercedes. Mike is in constant communication with us through out our lease, My husband and I visited Helms Bros for the third time and leased our third Mercedes. Mike is in constant communication with us through out our lease, checking in to say hi and make sure everything is ok. He is not just a great representative but he also looks out for our best interest. We appreciate Mike's candor and the effort he puts into getting us a great deal. We also went to two different car dealerships to test the market and no one came close to the service that Mike gave. He is truly exceptional and thank you for always helping us with our car lease decisions. More
Thank you. There are two things what i would like to mention in this review and the first one is how great of a car the CLA 250 is. The car drives amazing and gr There are two things what i would like to mention in this review and the first one is how great of a car the CLA 250 is. The car drives amazing and great to look at not only by others but myself. Second and most important thing i want to mention is Maurice Martin. As a business owner i understand that what makes your company is not your products or services you provide but the people behind the company that makes it great. Maurice is overall great guy, easy to work with, professional and knowledgeable. After working with Maurice for a while i quickly forgot that he was a sales rep and felt like he was a friend. He looked out for me personally and tried to provide everything that was important to me instead of trying to just sell me a car. He will always make time for you pre-sale and post sale of the car. So if you're looking for professionalism in its most personal form, look for Maurice and Helms Bros. Whether if you're a well of individual who been driving a Mercedes for year or joining the Benz family for the first time like myself and ask for Maurice Martin. Mercedes is a great make, its line of cars were made great so expect no less from Maurice and i greatly appreciate it. Thanks a bunch brother. James Lam More
"Friendship, Not Just a Dealership" Went into the dealership just scoping out what they had to offer and left with a ML450. Wilhem Frank is not just a dealer, he is a friend. Upon meeti Went into the dealership just scoping out what they had to offer and left with a ML450. Wilhem Frank is not just a dealer, he is a friend. Upon meeting him, his smile and warmth was infectious. He got us the very best and we picked it up the next day. He made sure everything was ready upon arrival and was out 40 minutes later. He made follow up calls offering assistance if we needed. Very beautiful and trustworthy soul. Made the experience very memorable for me and my family. Looking forward to a lasting relationship. More
Awesome experience One of the best dealership ever. I met with Maurice and he made my transaction as smooth as possible. Great pricing and awesome customer service. One of the best dealership ever. I met with Maurice and he made my transaction as smooth as possible. Great pricing and awesome customer service. More
Awesome!!!!!!!!!! Got my car approved and delivered 3 days flat!!!! Thanks Maurice ??. I would recommend anyone who's trying to buy either first timer like me??or not. Got my car approved and delivered 3 days flat!!!! Thanks Maurice ??. I would recommend anyone who's trying to buy either first timer like me??or not. The service from the front desk to the drive off lot is excellent. Thanks guys. More
Auto lease I've been with Helms for over 10 years now and this is my 4th Merc. Always impeccable service, quick in and out. Never a hassle and no waiting time. I've been with Helms for over 10 years now and this is my 4th Merc. Always impeccable service, quick in and out. Never a hassle and no waiting time. More
Excellent as Always! I recently brought my car in for a warranty repair on my Eco Start/Stop system and the service was excellent! My service advisor, Jack Liparoto, regul I recently brought my car in for a warranty repair on my Eco Start/Stop system and the service was excellent! My service advisor, Jack Liparoto, regularly updated me on the status of my car, and the maintenance and cleaning teams did a great job. I highly recommend Helms Bros. for all your service needs. More
Need service? I've been servicing my car with helms for over two yrs now and that's because Sean Savage is awesome and the best in person to see for any of your car I've been servicing my car with helms for over two yrs now and that's because Sean Savage is awesome and the best in person to see for any of your car needs! Thanks Sean More
Impeccable I recent purchased a new Mercedes from Helms Brothers. The service was impeccable. From the moment I walked into the dealership to the moment I drove I recent purchased a new Mercedes from Helms Brothers. The service was impeccable. From the moment I walked into the dealership to the moment I drove off with the car. Andrea Kass was knowledgeable, very accommodating and extremely professional. I will only purchase my vehicles from Helms Brothers. More
New lease Vehicle This is my Third lease with Helms Bros Maurice is very Courteous and Profeesional. Mr Martin is always very Knowledgeable about all of the Vehicles a This is my Third lease with Helms Bros Maurice is very Courteous and Profeesional. Mr Martin is always very Knowledgeable about all of the Vehicles and Mr Martin makes sure your Satisfied he is a asset to your Company.thanks Maurice keep up the Great job More