Helms Bros., Inc.

Fabulous Experience Rich is the man. I flew up from North Carolina and he had me picked up at the airport and had me back on the road in a lickety split. Awesome guy a Rich is the man. I flew up from North Carolina and he had me picked up at the airport and had me back on the road in a lickety split. Awesome guy and dealership. This is how car buying is supposed to be. Thanks a ton. More

Great customer service Michael Nekava was my salesman and helped me 100% and was always responsive to my calls and emails. He helped me choose the car that i wanted with al Michael Nekava was my salesman and helped me 100% and was always responsive to my calls and emails. He helped me choose the car that i wanted with all the features i needed. More

My name is George Toscano. I am here writing about the great customer service i had when i bought my mercedes benz s550. The people who worked there were very friendly and helpf I am here writing about the great customer service i had when i bought my mercedes benz s550. The people who worked there were very friendly and helpful. First off i want to thank the front desk woman named Dana, I wasn't able to get her last name. I also want to thank Adam Arwas and John Kunz. Most importantly I want to thank this dealer named Herman Ospina he was the most helpful of them all. In the future if i'm interested in purchasing another car i will come back to this dealership. More

Great Experience Mike Altamura was so helpful to find the car we were looking for. He was not pushy at all. We were able to stay in our budget also. It is always Mike Altamura was so helpful to find the car we were looking for. He was not pushy at all. We were able to stay in our budget also. It is always a pleasure to work with someone who is honest and keeps his word. We would certainly recommend him to our friends. More

Great Customer Service and Great SalesMan Marlon we Had a wonderful experience buying our precertified Mercedez ML 350 with Marlon Matamoros. he was friendly and very good with communication. we also we Had a wonderful experience buying our precertified Mercedez ML 350 with Marlon Matamoros. he was friendly and very good with communication. we also loved his manager, John Kutz, not only does he look like Superman but boy does he know how to make a customer feel happy and comfortable when it comes to decision making. Would totally recommend this dealer again. Thank you More

All Around Excellent Experience! Helms Bros was the second Mercedes dealership we visited in our search for a Mercedes. Maurice greeted us and was very pleasant, helpful, informative, Helms Bros was the second Mercedes dealership we visited in our search for a Mercedes. Maurice greeted us and was very pleasant, helpful, informative, and willing to work with us on our requirements. The reason we chose to purchase a vehicle from Helms Bros versus another dealership, was because of the customer service. Daniel in the Finance department was also very helpful. The great customer service did not end when the day we ordered the vehicle. Maurice provided us with frequent progress updates from the time the order was placed to the date we picked up the vehicle. I would definitely recommend Helms Bros. More

the best service ever jack is the best service rep he is always willing to go the extra mile to make you feel special . he is very personalable as all the staff that i have jack is the best service rep he is always willing to go the extra mile to make you feel special . he is very personalable as all the staff that i have had the pleasure to work with as service center . from the guys that meet you at your car when you arrive to the young ladies at recepiont desk they all do a very good job of makeing you fell welcomed .( GREAT JOB YOU GUY'S) i hope helms bros kwows what great team you are. Thank you in advance for my next service Rodney Morris More

Evelyn Chin A visit to Helms Bro. Mercedes on May 21, 2014 was the beginning of a business as well as a personal relationship with Ms. Chin. Her presentation is A visit to Helms Bro. Mercedes on May 21, 2014 was the beginning of a business as well as a personal relationship with Ms. Chin. Her presentation is professional, and ingratiating. Evelyn willing answers all questions and is ready to assist in any and every manner possible. She makes the entire experience very comfortable and readily disseminates knowledge to alleviate any insecurities or doubts one may have. Evelyn is definitely an asset to the Helms Brothers milieu. Shirley Hunter More

Great experience From the moment I walked in I felt welcomed and they greeted me with a warm smile. I'm in the field of customer service for a Fortune 500 company and From the moment I walked in I felt welcomed and they greeted me with a warm smile. I'm in the field of customer service for a Fortune 500 company and we protect our brand. Helms Brother will continue to be successful and will continue to win customers with the exceptional customer service. More

Professional/Knowledgable Wilhelm, Frank was extremley articulate, professional,well orginized, he had extensive knowledge of the Mercedes-Benz fleet. There was a sense of simp Wilhelm, Frank was extremley articulate, professional,well orginized, he had extensive knowledge of the Mercedes-Benz fleet. There was a sense of simplicity, no pressure sales pitch! He actually came in on his day off to assist me purchase my 2010 certified Mercedes-Benz C300. The transition was by far the smoothest i ever encountered in my years of car purchases. GREAT JOB! More