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Hempstead Ford Lincoln

Hempstead, NY

4.8
1,968 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 1,968 reviews

August 03, 2016

Great Service "Thank you Karen Wunderlich" Great service very knowledgeable about vehicle Very efficient when checking in vehicle i would recommend this dealer More

by robby3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Aug 03, 2016 -

Hempstead Ford Lincoln responded

Hempstead Ford Lincoln would like to thank you for your kind review of our Service Department here at our dealership. Not only are we extremely happy that you had a great experience when you came in, but we also love to hear positive comments like yours, because it allows others to know what kind of business we run at Hempstead Ford. Thank you again and enjoy your car.

Aug 04, 2016 -

Hempstead Ford Lincoln responded

Thank you for your positive review about our dealership and also recommending our sales and service department. Having such knowledgeable sales representatives, such as Karen W. is what keeps our customers extremely satisfied with the process of purchasing and/or leasing a vehicle. We are glad your experience with us was wonderful and look forward to seeing you back soon.

August 01, 2016

Great Dealer Have purchased or leased 5 vehicles from Hempstead Ford Lincoln. The service has always been wonderful. Grace Dellaratta has been our sales profession More

by JoV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Aug 04, 2016 -

Hempstead Ford Lincoln responded

First, we want to thank you for taking the time to write this positive review about our dealership. We believe in building strong, lasting relationships with our customers. Having such friendly, professional and knowledgeable sales staff, such as Grace D. is why we are able to build such customer loyalty. We couldn't be happier to hear you have not only been back 1 time, but 5 times to buy your vehicles from our dealership. Our customers are our first priority, so we look forward to seeing you again soon.

Aug 04, 2016 -

Hempstead Ford Lincoln responded

First, we want to thank you for taking the time to write this positive review about our dealership. We believe in building strong, lasting relationships with our customers. Having such friendly, professional and knowledgeable sales staff, such as Grace D. is why we are able to build such customer loyalty. We couldn't be happier to hear you have not only been back 1 time, but 5 times to buy your vehicles from our dealership. Our customers are our first priority, so we look forward to seeing you again soon.

July 31, 2016

None better! I just leased my 4th vehicle from Hempstead Ford Lincoln. I could not be happier with that dealership! Melissa took my wife and I for a test drive, s More

by MAB ESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for the great review and generous recommendation! We'll be sure to pass along the kind words, and we hope to see you for number 5.

July 31, 2016

Fast and helpful At the last minute I had to change my appt. They were very accommodating and my vehicle was completed in less than 90 minutes. Amazing work! More

by Amani2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 09, 2016 -

Hempstead Ford Lincoln responded

Amani, we're so pleased to hear that you had a great experience with us! Thank you for taking the time to write this nice review, and we look forward to seeing you again.

July 31, 2016

Tony Transit 250 Went to look for truck that would be right for me and John the truck guy was patient and knowledgeable. Was able to select and purchase very quickly. More

by Tony D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Talt
Aug 09, 2016 -

Hempstead Ford Lincoln responded

Tony, glad to hear you had a pleasant car-buying experience with us! Enjoy your new truck, and we'll be sure to pass along the compliments to John.

July 30, 2016

Thank you Karen Wunderlich Just realized today my inspection is about to expire. Called Karen Wunderlich and she said no problem and with no appointment told me to bring my MKX More

by Nick M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Aug 09, 2016 -

Hempstead Ford Lincoln responded

Nick, we're so pleased to hear that you had a great service experience with us! Thank you for taking the time to write this nice review, and we'll be sure to pass along the kind words to Karen.

July 28, 2016

GREAT SALES TEAM IN KAREN HESDRA AND KIM VALENTI I just leased my second custom Ford Flex from Karen Hesdra. My husband and I first met Karen 3 years ago at the Hempstead Ford dealership when I was More

by Nancy A-C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Hesdra, Kimberly Valenti
Jul 29, 2016 -

Hempstead Ford Lincoln responded

As you can see, both Kim and Karen are valuable assets to our team, and we're so pleased that you were able to experience their level of customer service firsthand. Thank you for sharing your experience, and enjoy your new Flex!

July 28, 2016

MAINTENANCE I WOULD NOT TAKE MY VEHICLE ANYWHERE ELSE FOR SERVICE !!! THE BEST DEALER AROUND !!! THEY KEEP MY VEHICLE RUNNING GREAT!!! ALWAYS MAKING ME FEEL LIK More

by JOEY 00 EXPEDITION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARIA IN SERVICE
Jul 29, 2016 -

Hempstead Ford Lincoln responded

Hey Joey! We greatly appreciate the kind words (and enthusiasm), and we look forward to seeing you again.

July 28, 2016

Excellent experience My experience was amazing my second time using this service and I have absolutely no complaints the staff is very friendly and informative pricing is More

by Lincoln ones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

July 28, 2016

Exemplary dealership! This was our second Lincoln purchase from Hempstead Ford Lincoln, allowing us the pleasure to work with Evan Boucaud as our salesman. We were greeted More

by JCW4712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Boucaud
Jul 29, 2016 -

Hempstead Ford Lincoln responded

We're so glad you had a wonderful sales experience with Evan! Thank you for the kind words, and we'll be sure to pass along the compliments to Evan.

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