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Hendrick BMW Northlake
Charlotte, NC
1,646 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 29, 2023
I appreciate how Jeff Day at Hendrick BMW was courteous and attentive. I was in and out very quickly at check in, and my loaner was ready when I arrived. and attentive. I was in and out very quickly at check in, and my loaner was ready when I arrived. More
by Mkaszuba62
Employees Worked With
Jeff Day
April 29, 2023
Thank you Grey for helping me in my purchase process of an i4. I really appreciate the transparency through the whole interaction and the level of service an i4. I really appreciate the transparency through the whole interaction and the level of service More
by D1343
Employees Worked With
Grey Mills
April 29, 2023
Jeff Day helps me out in service every time I’m there and is always a pleasure to work with! He gets me in and out quickly and communicates very well about what is going on with my car! Thanks Jeff! See you is always a pleasure to work with! He gets me in and out quickly and communicates very well about what is going on with my car! Thanks Jeff! See you next time! More
by Misssydraeface
Employees Worked With
Jeff Day
April 28, 2023
The only place I take my BMW for servicing. All the staff take pride in their work. Your BMW will receive the detailed and through card you’d expect, while the friendly and helpful service you All the staff take pride in their work. Your BMW will receive the detailed and through card you’d expect, while the friendly and helpful service you receive delivers as well. I’ve had the pleasure of working with Nathan and William, they are always willing to go the extra mile to deliver excellent service. More
by Brandon
Employees Worked With
Nathan Collins, William Guevara
April 28, 2023
My low coolant light came on, so I stopped in without an appointment. Jeff Day took my car into the shop and had the coolant filled up. I’ll keep my eyes on it for now. appointment. Jeff Day took my car into the shop and had the coolant filled up. I’ll keep my eyes on it for now. More
by dms01
Employees Worked With
Jeff Day
April 28, 2023
Took my car in for a recall and some routine maintenance. Worked with Andrew Johnson. He couldn’t have been more professional. He kept me me informed every step of the way and went above and beyond to make m Worked with Andrew Johnson. He couldn’t have been more professional. He kept me me informed every step of the way and went above and beyond to make my experience pleasant. Would recommend him and his professionalism to anyone. Thanks Andrew. More
by Chrisblackham
Employees Worked With
Andrew Johnson
April 28, 2023
Experience was fantastic. Grey Helped me search for a vehicle and was responsive every step of the way. A true friend and I will be using him in the future. Thanks! Grey Helped me search for a vehicle and was responsive every step of the way. A true friend and I will be using him in the future. Thanks! More
by Rayden
Employees Worked With
Grey Mills
April 28, 2023
Blaire and the team there are outstanding! Blaire keeps me at ease through the process by thoroughly communicating. Blaire’s customer service and professionalism are what keeps me coming back. Blaire keeps me at ease through the process by thoroughly communicating. Blaire’s customer service and professionalism are what keeps me coming back. There isn’t another location I’d take my car. The service at Northlake BMW is outstanding! More
by Tonya R
Employees Worked With
Blaire
April 28, 2023
Hendrick BMW Northlake is the only place I service my X3M. Andrew Johnson in service is very professional and does an excellent job returning my car on time. X3M. Andrew Johnson in service is very professional and does an excellent job returning my car on time. More
by villot418
Employees Worked With
Andrew Johnson
April 28, 2023
Had my 230i convertible in for state inspection. My advisor was Blaire Smith, who was very courteous and professional. Our appointment was finished quickly and we were soon on our way. My advisor was Blaire Smith, who was very courteous and professional. Our appointment was finished quickly and we were soon on our way. More
by tedixon
Employees Worked With
Blaire Smith
