Hendrick BMW Northlake

I have been taking my BMW here for the past 10 years and have been dealing with Jeff Day on most visits. Jeff is up front about service options and a pleasure to talk to. He always makes sure I fully unders have been dealing with Jeff Day on most visits. Jeff is up front about service options and a pleasure to talk to. He always makes sure I fully understand what needs to be done and why. He will work with you in getting the services at a reasonable price. I highly recommend this dealership. More

Brought my BMW for oil change and vehicle check. Andrew was very thorough and provided recommend service to keep my car running great. He represents the customer with first class and is an asset to Andrew was very thorough and provided recommend service to keep my car running great. He represents the customer with first class and is an asset to Hendrick BMW. Keep up the good work Andrew! More

Jeff Day makes my experience with BMW Northlake so easy and pleasant!! Always positive, always ready to help, and always smiling!! He's definitely a great asset to the team!! Thank you Jeff for always maki and pleasant!! Always positive, always ready to help, and always smiling!! He's definitely a great asset to the team!! Thank you Jeff for always making my day brighter and my experience a good one!! More

I have dealt with several BMW dealers and Hendrick by far is my favorite. Always professional, friendly as well as kind. Andrew Johnson took care of me right away when I took my car in because of a warning l is my favorite. Always professional, friendly as well as kind. Andrew Johnson took care of me right away when I took my car in because of a warning light. He put my mind at ease and after the problem was identified he set up the appointment for repair. He was there on the morning of May 9th when the work was scheduled. From start to finish Andrew displayed professionalism. I have never had a bad experience at Northlake BMW. And the refreshments are top notch. Thank you Andrew More

Was able to schedule conveniently online; Jeffrey Limthong was ready and handled everything politely and professionally. He was straightforward and accurate about how long everything would take, my l Limthong was ready and handled everything politely and professionally. He was straightforward and accurate about how long everything would take, my loaner, and how much it'd cost. Overall great experience More

I have been taking my BMW here for over 9 years, and more particularity have been dealing with Jeff Day on every visit. Jeff is easy to deal with, up front about service options and a pleasure to talk to. He particularity have been dealing with Jeff Day on every visit. Jeff is easy to deal with, up front about service options and a pleasure to talk to. He always makes sure I fully understand what needs to be done and why. Can’t ask for much more than that. More

Jeff Day in Service is very professional and goes above and beyond to provide excellent service! and beyond to provide excellent service! More

Jeff was responsive to all questions and helped make all the technician's recommendations clear the technician's recommendations clear More

I always enjoy working with Jeff Day and the tremendous dealer service provided at BMW Northlake. dealer service provided at BMW Northlake. More

Jeff Day has been wonderful to work with in getting my BMW serviced and taken care of when it’s with him. He communicates very well and represents the customer with first class. He’s a true asset to Hen BMW serviced and taken care of when it’s with him. He communicates very well and represents the customer with first class. He’s a true asset to Hendrick BMW! More