
Hendrick BMW Northlake
Charlotte, NC
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Andrew Johnson is amazing! He is friendly, knowledgeable, and gets back to us quickly to answer our questions and keep us updated on our repairs. He’s the best! He is friendly, knowledgeable, and gets back to us quickly to answer our questions and keep us updated on our repairs. He’s the best! More
The rep that assisted me today was Jeffrey Limthong, Hendrick BMW Northlake, I definitely have to commend his customer service skills. Jeffrey went above and beyond to ensure that I had a great experien Hendrick BMW Northlake, I definitely have to commend his customer service skills. Jeffrey went above and beyond to ensure that I had a great experience. The North Lake location will always be my first choice to service my vehicle!! More
Such a pleasurable experience getting my BMW serviced! My first time at Northlake. Amanda greeted me promptly, and left me never questioning the service of my BMW. THIS was the ULTIMATE BMW service for My first time at Northlake. Amanda greeted me promptly, and left me never questioning the service of my BMW. THIS was the ULTIMATE BMW service for the ULTIMATE driving machine! More
Ligon Washington is awesome! On top of the wonderful customer service that Hendricks BMW provides from the moment you walk in the door, Ligon increased the level of service. What On top of the wonderful customer service that Hendricks BMW provides from the moment you walk in the door, Ligon increased the level of service. What was initially supposed to be a visit for me to view the X3 turned into me buying one with no pressure from the salesman. Ligon is very personable, professional, and courteous. He listened to me, educated me even more than what I had researched on my own. I would definitely do business with him again and refer anyone who wants to purchase a BMW. More
I had my first service on my BMW xi50 today. The gentleman in the service department was Jeffery Limthong and he was extremely friendly and professional. Best service appointment I’ve ever had The gentleman in the service department was Jeffery Limthong and he was extremely friendly and professional. Best service appointment I’ve ever had ….and I’ve had many over the years. More
Ligon Washington was an amazing salesmen. He was professional and personable at the same time. My fiance and I didn't feel any pressure to buy. He made sure we were comfortable in our decisio He was professional and personable at the same time. My fiance and I didn't feel any pressure to buy. He made sure we were comfortable in our decision. Once we decided on my fiance X3, he made the buying experience seemless. What was more impressive was he came into Hendricks BMW on his day off to give us the keys and finalize the deal. Thank you Ligon for providing my fiance a pleasant buying experience. More
Had an excellent experience interacting with Amanda. She explained in detail the work that needed to be completed on this visit, with primary focus on the safety issues that supported getting the servic She explained in detail the work that needed to be completed on this visit, with primary focus on the safety issues that supported getting the service done now. Treated courteously and in a professional manner by Amanda and other staff we encountered. Car was ready when promised, very pleased with the entire experience. More