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Hendrick BMW Northlake

Charlotte, NC

5.0
1,646 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,646 reviews

April 28, 2023

Thanks very much, Jeff Day, for the great service. Although they couldn't get my car done the same day, the updates let me know where I stood. More

by Seth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 01, 2023 -

Hendrick BMW Northlake responded

Seth, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 28, 2023

Andrew Johnson is amazing! He is friendly, knowledgeable, and gets back to us quickly to answer our questions and keep us updated on our repairs. He’s the best! More

by Maggie Mahony
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
May 01, 2023 -

Hendrick BMW Northlake responded

Maggie Mahony, we are very happy we could provide you with a positive experience!

April 27, 2023

The rep that assisted me today was Jeffrey Limthong, Hendrick BMW Northlake, I definitely have to commend his customer service skills. Jeffrey went above and beyond to ensure that I had a great experien More

by pboseman1971
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Apr 28, 2023 -

Hendrick BMW Northlake responded

Pboseman1971, thank you for sharing your positive experience!

April 27, 2023

Such a pleasurable experience getting my BMW serviced! My first time at Northlake. Amanda greeted me promptly, and left me never questioning the service of my BMW. THIS was the ULTIMATE BMW service for More

by Roy M
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Apr 28, 2023 -

Hendrick BMW Northlake responded

Kylese, we are so happy to read such a great review about Hendrick BMW Northlake!

April 27, 2023

Isaiah is a great salesmen. He has assisted me in buying 2 cars now and has been amazing! More

by Aamani.thomas03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah , Stefanie Lisa
Apr 28, 2023 -

Hendrick BMW Northlake responded

Aamani.thomas03, we're glad to hear you enjoyed your visit.

April 27, 2023

I always have a good experience working with Jeff Day when my can needs service. Thanks Jeff! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Apr 30, 2023 -

Hendrick BMW Northlake responded

Matt, we're glad you had such a wonderful experience with us!

April 26, 2023

Ligon Washington is awesome! On top of the wonderful customer service that Hendricks BMW provides from the moment you walk in the door, Ligon increased the level of service. What More

by natasha.bess1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ligon Washington, Stefanie Lisa
Apr 28, 2023 -

Hendrick BMW Northlake responded

Natasha.bess1973, thank you for sharing your positive experience!

April 26, 2023

I had my first service on my BMW xi50 today. The gentleman in the service department was Jeffery Limthong and he was extremely friendly and professional. Best service appointment I’ve ever had More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Apr 28, 2023 -

Hendrick BMW Northlake responded

Frank, we're glad you had such a wonderful experience with us!

April 25, 2023

Ligon Washington was an amazing salesmen. He was professional and personable at the same time. My fiance and I didn't feel any pressure to buy. He made sure we were comfortable in our decisio More

by charleseyoung11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ligon Washington
Apr 26, 2023 -

Hendrick BMW Northlake responded

Charleseyoung11, thank you for sharing your positive experience!

April 24, 2023

Had an excellent experience interacting with Amanda. She explained in detail the work that needed to be completed on this visit, with primary focus on the safety issues that supported getting the servic More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Apr 25, 2023 -

Hendrick BMW Northlake responded

Tony, we are very happy we could provide you with a positive experience!

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