Hendrick BMW Northlake

What a great experience I had at my last visit with Andrew! He was professional and got me in and out in a timely manner! I would highly recommend him when going to service your BMW!!! 10/10 service!!! Andrew! He was professional and got me in and out in a timely manner! I would highly recommend him when going to service your BMW!!! 10/10 service!!! Thanks Andrew!!! More

Jeffrey Limthong was a pleasure to work with today. He made sure to explain everything thoroughly. He made sure to explain everything thoroughly. More

My salesman Ligon was heaven sent and has been nothing short of phenomenal from start to finish ! short of phenomenal from start to finish ! More

Jeff Limthong was a did a great job. I had a flat tire, and it was my only vehicle with my wife out of town. He was able to accommodate my schedule and needs, get my vehicle in for servi I had a flat tire, and it was my only vehicle with my wife out of town. He was able to accommodate my schedule and needs, get my vehicle in for service and get the tire replaced in time for me to get my kids from school. More

Was very pleased with everything - from intake to my car back to me. Jeff was thoroughly professional and helpful in every way! Keep up the good work! back to me. Jeff was thoroughly professional and helpful in every way! Keep up the good work! More

Your service attendant was excellent but I have a problem with the business manager. I ran my own business for 45 years and NEVER let a customer walk away without a good feeling. Your staff never makes mista with the business manager. I ran my own business for 45 years and NEVER let a customer walk away without a good feeling. Your staff never makes mistakes how lucky you are! I always worked out issues with customers More

Isaiah is phenomenal! Very attentive and professional. Appreciated the customer service. Awesome describes his service! Very attentive and professional. Appreciated the customer service. Awesome describes his service! More

Today I received exemplary service from Andrew Johnson. He greeted me with a smile and provided top tier customer service. He was both knowledgeable and courteous. The service he gave is noteworthy. He has He greeted me with a smile and provided top tier customer service. He was both knowledgeable and courteous. The service he gave is noteworthy. He has now become my go to advisor! Btw, my vehicle was serviced professionally and in a timely manner. I fully trust Hendrick BMW North lake! More

Went on for my yearly engine oil change and was brought to my attention from Andrew that the vehicle was in need for the scheduled brake fluid service and had time to do the service if I had time and I als to my attention from Andrew that the vehicle was in need for the scheduled brake fluid service and had time to do the service if I had time and I also mentioned last time a spark plug service was needed due to time not miles And they had time for that as well so l had all that done while I was there Andrew was very professional and explained all the service advantages to me I feel Andrew is a asset to the BMW team and I’ll be back More

My service advisor Amanda is always incredibly helpful and easy to work with. A few weeks ago I had a flat tire and called the dealership and she got me worked in and taken care of at the last minute. T and easy to work with. A few weeks ago I had a flat tire and called the dealership and she got me worked in and taken care of at the last minute. The dealership definitely tries to make it easy and enjoyable for customers to receive service. More