Hendrick BMW Northlake

I could not be happier with the help that I received from my service advisor Amanda Bradshaw! The best help you can get is someone who genuinely cares and knows how to help you! Thank You! my service advisor Amanda Bradshaw! The best help you can get is someone who genuinely cares and knows how to help you! Thank You! More

Excellent BMW dealership in the Charlotte area. Professional and knowledgeable service advisers and technicians. Jeff, my service advisor, kept me informed and coordinated with my warranty company Professional and knowledgeable service advisers and technicians. Jeff, my service advisor, kept me informed and coordinated with my warranty company to approve repairs. Two thumbs up 👍🏽👍🏽 More

Andrew was absolutely wonderful…took my car in for what was a minor procedure n he took care of it…remembered I needed a state inspection n voila he had it taken care of within hours of me calling…great se was a minor procedure n he took care of it…remembered I needed a state inspection n voila he had it taken care of within hours of me calling…great service as always!! More

Jeff Limthong took care of me today. Very professional. Took the patient to understand my issue and worked with me on the solution Very professional. Took the patient to understand my issue and worked with me on the solution More

They are so prompt and professional as always since my very first service with them. very first service with them. More

Andrew was prompt, very pleasant, explained service and potential timing, took care of loaner, inquired about optional additional service and promptly communicated when vehicle was ready earlier than antic potential timing, took care of loaner, inquired about optional additional service and promptly communicated when vehicle was ready earlier than anticipated. Highly recommend Andrew and Hendrick BMW Northlake! Winston K More

Couldn’t have been more please with my service. Andrew and staff are great!! I’ll be back for sure!! Andrew and staff are great!! I’ll be back for sure!! More

Well run with seamless service. My Service Advisor, Andrew Johnson, was thorough and updated me throughout the service and was always professional. My Service Advisor, Andrew Johnson, was thorough and updated me throughout the service and was always professional. More

Took my car in for service, and Andrew Johnson was very polite, professional and helpful! polite, professional and helpful! More

Andrew Johnson was a great help during my service appointment. He was kind and informative throughout the entire visit. It is hard to receive that kind of customer service nowadays so I thank him for appointment. He was kind and informative throughout the entire visit. It is hard to receive that kind of customer service nowadays so I thank him for being more than just worker but for also being a kind human being. I look forward to my next service. Keep up the great work! More