
Hendrick BMW Northlake
Charlotte, NC
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Andrew Johnson was a great help during my service appointment. He was kind and informative throughout the entire visit. It is hard to receive that kind of customer service nowadays so I thank him for appointment. He was kind and informative throughout the entire visit. It is hard to receive that kind of customer service nowadays so I thank him for being more than just worker but for also being a kind human being. I look forward to my next service. Keep up the great work! More
Keyla was amazing she was extremely professional and answered all of my questions in a timely manor. If you’re looking for a near car this is the place answered all of my questions in a timely manor. If you’re looking for a near car this is the place More
Andrew Johnson, the BMW associate that received me was very helpful, knowledgeable, patient explaining me the maintenance service and cost, also always prompt to make me feel comfortable staying there. I very helpful, knowledgeable, patient explaining me the maintenance service and cost, also always prompt to make me feel comfortable staying there. I even had a work conference call and they provided me with the privacy needed at the BMW HENDRICK Business Center. Highly recommend this dealer and their post sale services. More
I can't imagine taking my car anywhere else! Jeff Day and the whole team at Hendrick BMW Northlake are courteous, professional, and experts at what they do. Jeff is responsive and keeps me info Jeff Day and the whole team at Hendrick BMW Northlake are courteous, professional, and experts at what they do. Jeff is responsive and keeps me informed along the way. Appointment scheduling, video inspections, and checkout are also super easy thanks to Hendrick's up-to-date technology. More
Jeff Day, my BMW service advisor, has always been professional, courteous and on top of all the service needs we require for both of our cars. Jeff and Hendricks have not disappointed us and that is professional, courteous and on top of all the service needs we require for both of our cars. Jeff and Hendricks have not disappointed us and that is why we continue to conduct our automotive business with them. I most appreciate his time to keep me informed of all the service needs. Thanks Bill Morgan More
Jeff Day is my service advisor at Hendrick BMW Northlake. He is always professional, pleasant and answers all my questions with patience and courtesy. He is always professional, pleasant and answers all my questions with patience and courtesy. More
My service advisor (Thomas) was wonderful. He kept me informed of my vehicle status. The dealership’s staff is always friendly and courteous. He kept me informed of my vehicle status. The dealership’s staff is always friendly and courteous. More