
Hendrick BMW Northlake
Charlotte, NC
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I had my first service on my BMW xi50 today. The gentleman in the service department was Jeffery Limthong and he was extremely friendly and professional. Best service appointment I’ve ever had The gentleman in the service department was Jeffery Limthong and he was extremely friendly and professional. Best service appointment I’ve ever had ….and I’ve had many over the years. More
Ligon Washington was an amazing salesmen. He was professional and personable at the same time. My fiance and I didn't feel any pressure to buy. He made sure we were comfortable in our decisio He was professional and personable at the same time. My fiance and I didn't feel any pressure to buy. He made sure we were comfortable in our decision. Once we decided on my fiance X3, he made the buying experience seemless. What was more impressive was he came into Hendricks BMW on his day off to give us the keys and finalize the deal. Thank you Ligon for providing my fiance a pleasant buying experience. More
Had an excellent experience interacting with Amanda. She explained in detail the work that needed to be completed on this visit, with primary focus on the safety issues that supported getting the servic She explained in detail the work that needed to be completed on this visit, with primary focus on the safety issues that supported getting the service done now. Treated courteously and in a professional manner by Amanda and other staff we encountered. Car was ready when promised, very pleased with the entire experience. More
What a great experience I had at my last visit with Andrew! He was professional and got me in and out in a timely manner! I would highly recommend him when going to service your BMW!!! 10/10 service!!! Andrew! He was professional and got me in and out in a timely manner! I would highly recommend him when going to service your BMW!!! 10/10 service!!! Thanks Andrew!!! More
Jeff Limthong was a did a great job. I had a flat tire, and it was my only vehicle with my wife out of town. He was able to accommodate my schedule and needs, get my vehicle in for servi I had a flat tire, and it was my only vehicle with my wife out of town. He was able to accommodate my schedule and needs, get my vehicle in for service and get the tire replaced in time for me to get my kids from school. More
Was very pleased with everything - from intake to my car back to me. Jeff was thoroughly professional and helpful in every way! Keep up the good work! back to me. Jeff was thoroughly professional and helpful in every way! Keep up the good work! More
Your service attendant was excellent but I have a problem with the business manager. I ran my own business for 45 years and NEVER let a customer walk away without a good feeling. Your staff never makes mista with the business manager. I ran my own business for 45 years and NEVER let a customer walk away without a good feeling. Your staff never makes mistakes how lucky you are! I always worked out issues with customers More