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Hendrick BMW Northlake

Charlotte, NC

5.0
1,647 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,647 reviews

April 13, 2023

First time there will definitely be going back for service awesome place shout out to Jeff he took care of everything from start to finish More

by bigmont90
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffery limthong
Apr 18, 2023 -

Hendrick BMW Northlake responded

Bigmont90, we are very happy we could provide you with a positive experience!

April 13, 2023

Service department is great! ! Worked with Andrew on fixing a leak on my 2020 X3 M40i and he kept me informed throughout the process. Highly recommend! More

by Skinggg845
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Apr 18, 2023 -

Hendrick BMW Northlake responded

Skinggg845, we're glad you had such a wonderful experience with us!

April 12, 2023

Hendrick Northlake and Jeff Day did a nice job fixing my BMW 550i. I was very happy with the experience More

by Tprice5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Apr 18, 2023 -

Hendrick BMW Northlake responded

Tprice5, we are very happy we could provide you with a positive experience!

April 12, 2023

Always a pleasure to get my car serviced with Jeff Day and Hendrick BMW. Jeff is professional and explains all repairs needed. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Apr 18, 2023 -

Hendrick BMW Northlake responded

Lisa, thank you for sharing your positive experience!

April 11, 2023

Service Department and sales Department are great. Kind, courteous, and engaged in the customer’s experience. More

by ankur12283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Apr 18, 2023 -

Hendrick BMW Northlake responded

Ankur12283, we are very happy we could provide you with a positive experience!

April 11, 2023

Shoutout to Jeff Limthong! Very professional, kind and courteous. Took care of me much earlier than expected. Basically he did all the worrying for me, and I took off and felt More

by jtcharlotte49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Apr 18, 2023 -

Hendrick BMW Northlake responded

Jtcharlotte49, thank you for sharing your positive experience!

April 10, 2023

Jeff was amazing. He went the extra mile to ensure I understood all the repairs. Definitely will work with him again. More

by avinson75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Apr 18, 2023 -

Hendrick BMW Northlake responded

Avinson75, we're glad you had such a wonderful experience with us!

April 09, 2023

I had a problem with my x5 . . I was in panic mode, I called BMW in Northlake, spoke with a gentleman named Andrew Johnson. He calmed me down, got me scheduled ,and took very good More

by Tacbrown9016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Apr 18, 2023 -

Hendrick BMW Northlake responded

Tacbrown9016, we are very happy we could provide you with a positive experience!

April 08, 2023

Worked with Jeff Limthong. Best service advisor hands down. Took great care of me and great customer service. He kept me updated at all times during my car repair. More

by cheito214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Apr 09, 2023 -

Hendrick BMW Northlake responded

Cheito214, we're glad to hear you enjoyed your visit.

April 08, 2023

I was able to purchase my first BMW with the help of Cole Zarpas. He was extremely professional and knowledgeable about the vehicle which made buying a very comfortable experience. I would highly recommend More

by Mohit Chandi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Zarpas
Apr 18, 2023 -

Hendrick BMW Northlake responded

Mohit Chandi, thank you for sharing your positive experience!

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