Hendrick BMW Northlake

Jeffrey Limthong demonstrated strong knowledge of tire’s, patience, kindness and excellent customer service skills. Service was timely & thorough. I appreciated the opportunity to receive a rebate. patience, kindness and excellent customer service skills. Service was timely & thorough. I appreciated the opportunity to receive a rebate. More

Jeffrey Limthong was our service advisor, he made the experience so wonderful. Great communication throughout the service. experience so wonderful. Great communication throughout the service. More

I can’t overstate the level of quality service I receive every time I bring my car in to be serviced. It’s the best I’ve ever experienced. The service tech I always request is Andrew Johnson. He is knowledg every time I bring my car in to be serviced. It’s the best I’ve ever experienced. The service tech I always request is Andrew Johnson. He is knowledgeable, honest and efficient and he always responds quickly if I leave him a message. He also always goes the extra mile to make me feel like I’m a VIP customer (I’m not) and it’s truly a pleasure working with him. All around Five Star service from the entire team at Hendrick BMW Northlake. More

Jeff Day took the best care of me and Eloise my 840i. It was an absolute pleasure and I’ll be back and I’ll be asking for him for sure. It was an absolute pleasure and I’ll be back and I’ll be asking for him for sure. More

Service was great as well as my service rep, Jeff Day. Always appreciate them accommodating my schedule! Always appreciate them accommodating my schedule! More

Great and friendly service Jeff day made my appointment smooth and easy great experience great job smooth and easy great experience great job More

Hendricks Northlake is a premium BMW dealership and service center. Front desk and agents are professional and very transparent about timing and degree of risk with wear and tear items. All services ha service center. Front desk and agents are professional and very transparent about timing and degree of risk with wear and tear items. All services have been achieved in the same day of not a matter of hours. They are generously available with loan cars and do not push sales when visiting for services. Jeff Day has been my client relationship manager for years and has communicated even after business hours to accommodate questions and appointment changes which happen to all of us. More

Honest and great work! Have 2 BMW'S and have been servicing both there since moving to the area in 2017. Have 2 BMW'S and have been servicing both there since moving to the area in 2017. More

Jeff has been with since I have owned my 2020 BMW 530xi and has taken care of me every time I have visited the dealership he is a GREAT asset to the Northlake Dealership…GO JEFF!!! and has taken care of me every time I have visited the dealership he is a GREAT asset to the Northlake Dealership…GO JEFF!!! More

I love Hendrix BMW Northlake. I get great service every time I go. Jeff Day is awesome to work with. He goes over and beyond to make sure my BMW is in top shape. Thank you Jeff. I get great service every time I go. Jeff Day is awesome to work with. He goes over and beyond to make sure my BMW is in top shape. Thank you Jeff. North Lake BMW give that man a raise.. More