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Hendrick BMW Northlake

Charlotte, NC

Overview
Reviews
Vehicles
5.0
1,681 Reviews
Call Dealership (844) 485-8157
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10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,681 reviews

April 15, 2023

Jeff Day is my service advisor at Hendrick BMW Northlake. He is always professional, pleasant and answers all my questions with patience and courtesy. More

by magsham
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
Apr 18, 2023 -

Hendrick BMW Northlake responded

Magsham, we're glad you had such a wonderful experience with us!

April 15, 2023

Jeff Limthong was my service advisor today and he was great! I look forward to working with him in the future. More

by Scheeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Report | Print
Apr 18, 2023 -

Hendrick BMW Northlake responded

Scheeley, your wonderful feedback and rating mean a lot to us.

April 13, 2023

Jeff Day in service is top shelf and treats BMW customers the way they should be treated. Always willing to help and a really nice person. More

by Jlester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Apr 18, 2023 -

Hendrick BMW Northlake responded

Jlester, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 13, 2023

First time there will definitely be going back for service awesome place shout out to Jeff he took care of everything from start to finish More

by bigmont90
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffery limthong
Report | Print
Apr 18, 2023 -

Hendrick BMW Northlake responded

Bigmont90, we are very happy we could provide you with a positive experience!

April 13, 2023

Service department is great! ! Worked with Andrew on fixing a leak on my 2020 X3 M40i and he kept me informed throughout the process. Highly recommend! More

by Skinggg845
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Report | Print
Apr 18, 2023 -

Hendrick BMW Northlake responded

Skinggg845, we're glad you had such a wonderful experience with us!

April 13, 2023

My service advisor (Thomas) was wonderful. He kept me informed of my vehicle status. The dealership’s staff is always friendly and courteous. More

by npryor228
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas , Stefanie Lisa
Report | Print
Apr 18, 2023 -

Hendrick BMW Northlake responded

Hi Npryor228, thank you so much for your positive comments about Hendrick BMW Northlake!

April 12, 2023

Always a pleasure to get my car serviced with Jeff Day and Hendrick BMW. Jeff is professional and explains all repairs needed. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
Apr 18, 2023 -

Hendrick BMW Northlake responded

Lisa, thank you for sharing your positive experience!

April 12, 2023

Hendrick Northlake and Jeff Day did a nice job fixing my BMW 550i. I was very happy with the experience More

by Tprice5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
Apr 18, 2023 -

Hendrick BMW Northlake responded

Tprice5, we are very happy we could provide you with a positive experience!

April 11, 2023

Service Department and sales Department are great. Kind, courteous, and engaged in the customer’s experience. More

by ankur12283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Report | Print
Apr 18, 2023 -

Hendrick BMW Northlake responded

Ankur12283, we are very happy we could provide you with a positive experience!

April 11, 2023

Shoutout to Jeff Limthong! Very professional, kind and courteous. Took care of me much earlier than expected. Basically he did all the worrying for me, and I took off and felt More

by jtcharlotte49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Report | Print
Apr 18, 2023 -

Hendrick BMW Northlake responded

Jtcharlotte49, thank you for sharing your positive experience!

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